German-Speaking Customer Support Advisor | Sofia, BulgariaSofia, Bulgaria | Full-Time | International Environment Start Dates: 22 June | 13 July | 3 AugustSalary + Unlimited Sales Bonus + Excellent BenefitsReady for a New Adventure Abroad?Imagine building an international career while living in one of Europe's most affordable and exciting capitals.We are currently hiring German-speaking Customer Support Advisors to join a growing multilingual team supporting a leading Swiss telecommunications provider. This is your opportunity to work for a stable international company, develop valuable customer service and sales skills, and enjoy an exceptional lifestyle in beautiful Sofia, Bulgaria.Whether you're looking for career growth, international experience, or a fresh start in a vibrant European city, this opportunity offers it all.Why Move to Sofia?Sofia has become one of Europe's fastest-growing destinations for international professionals.Enjoy:- Low cost of living compared to most European capitals- Thriving international community and multicultural environment- Modern restaurants, cafés, shopping centres, and nightlife- Excellent public transportation network- Easy access to Greece, Turkey, Serbia, Romania, and the rest of Europe- Stunning nature right on your doorstep, including Vitosha Mountain for hiking, skiing, and outdoor activities- Growing technology and business services sector with strong career prospectsYour RoleAs a German-Speaking Customer Support Advisor,



you will be the first point of contact for customers of a renowned Swiss telecommunications company.You will provide exceptional customer service while identifying opportunities to enhance the customer experience and contribute to business growth.Your Daily Responsibilities:Handle incoming customer calls professionally and efficientlyAssist customers with administrative, billing, and product-related inquiriesTroubleshoot and resolve customer issuesUpdate and maintain customer records within internal systemsEscalate complex cases to specialized departments when necessaryIdentify relevant sales opportunities and promote suitable solutionsDeliver an outstanding customer experience on every interactionBase Salary: €1,636.14 Gross/MonthBilling Skills Bonus: €102.25 Gross/MonthTraining and Tenure BonusesUnlimited Sales Bonus PotentialTop performers regularly earn over €1,000 per month in additional incentives.The more you achieve, the more you earn.Salary & RewardsAdditional BenefitsMonthly Meal VouchersPrivate Health InsuranceFully Covered Multisport CardPaid Professional TrainingContinuous Learning & Development ProgramsSupportive International TeamLong-Term Career Development OpportunitiesModern Office FacilitiesRelocation support:- 2 weeks Airbnb- reimbursement of the flight ticket up to €255 paid in the first salaryWork ScheduleFlexible shift options designed to support different lifestyles:Available shift patterns:- 8-hour shifts- 6-hour shifts- 4-hour shiftsPotential future shift extension until 01:00 (currently not confirmed).Work ModelModern office located in Mega Park, SofiaDuring your first months, you will work fully on‑site to receive hands‑on support and training.Hybrid Opportunity After 4 MonthsBased on performance and KPI achievement: 2 days of remote work, 3 days office-basedTraining & OnboardingNo need to feel overwhelmed.You will receive a fully paid 5-week training program designed to equip you with all the knowledge, tools, and confidence needed to succeed in your role.From product knowledge to communication techniques, you'll be supported every step of the way.Grow Your CareerThis project is continuously expanding, creating excellent opportunities for internal mobility and promotion.Many employees have successfully progressed into roles such as:- Team Leader- Trainer- Sales Coach- Subject Matter Expert (SME)Your next career step could be closer than you think.What We're Looking ForFluent German (C1-C2 level)Good communication and interpersonal skillsCustomer-focused mindsetProblem-solving abilitiesSales-oriented attitude is a strong advantageAbility to work in a fast-paced environmentMotivation to build an international careerStart Your International Journey TodayIf you're looking for more than just another customer service role and want to combine career growth, international experience, attractive bonuses, and an outstanding quality of life, this opportunity in Sofia could be exactly what you're looking for.Apply today and take the next step toward your international career.#J-18808-Ljbffr

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