Experteer Overview In this role, you will lead event operations across Spain and Italy, ensuring top-tier delivery and profitable performance. You’ll connect regional teams with global standards, acting as a strategic partner to clients and stakeholders. You will drive transformation, optimize processes, and elevate operational maturity at scale. You join a collaborative, inclusive culture where your leadership shapes how we deliver outstanding events and industry impact.Compensaciones / Incentivos
- Drive operational excellence across two countries with compliant, high-quality event delivery and Pu0026L management
- Coach and develop Team Leaders to foster accountability and continuous improvement
- Lead change initiatives (process harmonization, new tools, AI adoption) to improve efficiency
- Serve as escalation point for major clients and act as trusted strategic partner
- Represent the agency externally in Spanish u0026 Italian markets, building relationships with media and industry figures




- Collaborate with cross-functional and international peers to align on global standards and multi-market delivery
- Ensure high client satisfaction and profitability through efficient operations and project delivery quality
- Support employee engagement and maintain strong team performance across regionsResponsabilidades
- 10+ years in event agency operations/production
- Fluent in Spanish; English; Italian is a plus
- Proven experience leading large, multi-country teams
- Strong stakeholder management and external communication skills
- Established network in the event/communication industry
- Ambition and ability to develop visibility through external communicationsRequisitos principales
- flexible benefits tailored to country
- health and welfare insurance
- retirement programs
- parental leave and adoption assistance
- wellbeing resources
- learning platform with 20,000 courses

📌 Senior Operation Manager Meetings & Events – Spain & Italy (Barcelona)
🏢 American Express Global Business Travel (Gbt)
📍 Barcelona