Join our client in Bulgaria as a Danish-speaking Customer Service Agent for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. Our client is seeking professionals with strong communication skills to help users maximize their product experience.Key ResponsibilitiesDeliver professional support for our client's products and services, maintaining a stellar customer satisfaction rateMaster and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our client's customersEngage customers through multiple channels, including phone, email and chatResolve customer inquiries within agreed SLAs, using our client's comprehensive knowledge base and established protocolsConsistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scoresCollaborate with team members to share best practices and contribute to the knowledge baseParticipate in ongoing training and stay updated on product knowledge and industry trendsRequirementsFluent Danish and English communication skillsStrong interpersonal abilities and customer service orientationAbility to follow structured guides and processesExcellence in active listening and problem-solvingAdaptable and quick to learn new processes and technologiesSelf-motivated with a passion for customer satisfactionIdeal Candidate ProfileCustomer-focused mindset and delivering exceptional serviceExcellent communication style, ability to explain complex concepts simplyAbility to troubleshoot issues and find creative solutionsCollaborates and shares knowledge, and contributes positively to team dynamicsEmbraces change, learns quickly, and maintains composure under pressureThe best part? No tech background needed!Our client is looking for enthusiastic individuals who are ready to learn and are passionate about helping others. Our client's comprehensive training program will equip you with all the product knowledge you need to succeed.BenefitsFinancial support during relocationFully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningOur client believes in growing together. They offer a supportive environment where learning is continuous, teamwork is celebrated, and your well-being is their top search result!

📌 Danish-Speaking Customer Support Consultant In Sofia Bulgaria (Málaga)
🏢 Next Job Abroad
📍 Málaga