Foundever™ is a general leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Rolepurpose Own and drive enterprise-wide AI enablement across Foundever’scorporate functions Translate Foundever’s AI strategy into practical, scalable, andvaluedrivenuse cases for HR, Finance, Legal. Accelerate AI adoption, productivity, and employee experience while ensuring security, compliance, and responsible AI practices Act as a central orchestrator for all Corporatefunctions, IT, Data, Security, and AI product teams Keyresponsibilities Enterprise AIenablement&strategy Define and execute the Enterprise AI Enablement roadmap for corporate functions (HR, Finance, Legal, Procurement, IT, Marketing, etc.) Identify, prioritize, and structure highimpact AI and automation opportunities Ensure alignment with Foundever’s business strategy, digital transformation agenda, and AI governance Establish clear value tracking (productivity, quality, cost, risk mitigation) Partner with corporate leaders to redesign processes, not just automate tasks Drive the deployment of Gen AI, automation, and AI copilots embedded into daily workflows Ensureuse-casesare scalable, secure, reusable, and integrated withourenterprise platforms Adoption, change &enablement Drive AI adoption at scale through change management, communication,



and training Build AI literacy across corporate teams and leadership Define best practices, playbooks, and standards for internal AI usage Promote a culture of experimentation and continuous improvement Governance& stakeholder management Serve as the primary owner for internal AI enablement across corporate functions Partner closely with IT, Data, Security, Legal, Compliance, and Privacy teams Contribute to AI governance frameworks (ethical AI, data usage, vendor selection, risk management) Provide executive-level reporting and recommendations Team &ecosystemleadership Build and lead a highimpact,crossfunctionalteam (AI product owners, transformation leads, automation experts) Manage relationships with technology partners, platforms, and vendors Leverage Foundever’sglobal scale to reuse and standardize AI solutions Successmetrics Tangible productivity and efficiency gains across corporate functions Adoption and usage of AI tools and solutions Reduction in manual effort and process cycle times Stakeholder satisfaction and business impact Compliance with security, privacy, and governance standards Profile &experience 10+yearsin digital transformation, AI, automation, orenterprisetechnology Strong understanding of Gen AI, AI platforms, automation, and copilots Experience working with corporate functions and senior stakeholders Ability tooperatein a global, matrixed organization Pragmatic, execution-oriented, andoutcomefocusedmindset Why Foundever Play a key role in shaping Foundever’sinternal AI journey Direct impact on employee experience and enterprise productivity Strong alignment with Foundever’shuman + AI operating model Opportunity to scale AI from pilots to real, measurable enterprise value #J-18808-Ljbffr

📌 Director, Enterprise Ai Enablement (España)
🏢 Sitel
📍 España