Role Overview

For a leading multinational company in the technology sector, we are looking for a Sales Support Specialist, who will be responsible for proactively managing partner-related activities while enhancing the level of service provided.

The position also plays a key role in supporting Sales teams and collaborating with various internal departments across the organization.

A strong analytical mindset, attention to detail, and teamwork skills are essential, as the role involves working with data and interacting with multiple stakeholders globally.

Key Responsibilities

- Oversee contract management processes, including the setup, validation, and onboarding of new partners in line with internal guidelines
- Provide business insights and reporting to Sales teams and partners, including both regular and ad hoc analysis
- Support internal Core Sales functions (e.g., Sales, Finance, Bookkeeping) by handling incoming requests efficiently
- Generate CPMs when required
- Maintain and update Master Data accurately using internal tools (e.g., CRM, reporting platforms)
- Ensure all communications comply with established brand guidelines
- Record and maintain detailed partner information and activities within CRM systems
- Respond promptly to ad hoc queries and requests
- Prepare, analyze, and share business performance reports; contribute to presentations and discussions
- Act as a key user for reporting and CRM platforms,



providing guidance when needed
- Assist in the recovery of rejected forms in coordination with relevant internal teams
- Train and support Sales teams to ensure effective use of tools and systems
- Drive data quality and accuracy in CRM systems, particularly regarding contacts and records
- Develop a solid understanding of the business to effectively prioritize tasks and distinguish between urgent and high-impact activities

Requirements

- Bachelor’s degree in Business Administration, Economics, or a related field
- Previous experience in Sales Support, Operations, or similar roles is a plus
- Advanced/Expert level in Salesforce (CRM) , including data management, reporting, dashboards, and user support
- Strong analytical and problem-solving skills, with the ability to interpret data and generate insights
- High attention to detail and strong organizational skills
- Advanced proficiency in Microsoft Excel and good knowledge of reporting tools
- Experience working with large datasets and ensuring data accuracy and consistency
- Strong communication skills, both written and verbal
- Ability to work collaboratively in a cross-functional and international environment
- Proactive mindset with the ability to manage multiple tasks and meet deadlines
- Strong sense of ownership and accountability
- Fluency in English; additional languages are a plus

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📌 Sales Support Specialist (Madrid)
🏢 Talent
📍 Madrid