We are looking for an experienced Health & Safety professional to lead and coordinate H&S; activities across Europe and the Middle East within a customer-facing, multi-site environment. The role will focus on developing and implementing health, safety and wellbeing programs across a network of locations and offices, ensuring compliance with local regulations and internal standards, and promoting a strong safety culture across the organization.

The position will be based in Madrid and will work closely with Operations, HR, Facilities, Security and external partners.

Key Responsibilities

Health & Safety

- Develop, implement and monitor Health & Safety policies and procedures across multiple countries and sites.
- Conduct regular inspections, risk assessments and audits to ensure legal and internal compliance (including general safety, fire safety, ergonomics and psychosocial risks).
- Monitor regulatory compliance and prepare H&S; reports and documentation.
- Work closely with local managers, regional teams, HR and other stakeholders to identify risks and implement corrective actions.
- Design and deliver H&S; training programs, including emergency procedures, safety protocols and injury prevention.
- Maintain accurate records of incidents, training and H&S; activities.
- Develop and implement emergency response and evacuation plans.
- Oversee incident reporting and accident investigation processes, including root cause analysis.
- Coordinate occupational health surveillance and wellbeing initiatives.
- Ensure external contractors and suppliers comply with H&S; standards.
- Participate in employee Health & Safety committees where applicable.
- Promote health, safety and wellbeing awareness campaigns across the organization.




- Stay up to date with H&S; legislation and industry best practices.
- Act as the main point of contact for Health & Safety matters across the region.
- Liaise with regulatory authorities and external organizations when required.

Maintenance Coordination

- Help implement a consistent maintenance management process across the network, including issue reporting, prioritization, escalation and follow-up.
- Coordinate with local teams and external service providers to ensure efficient and compliant maintenance services.
- Support vendor management to ensure quality, compliance and cost control.

Security

- Support the implementation of security measures and procedures in coordination with the Security department.

Key Requirements

- Minimum 5 years of experience in a Health & Safety role with regional or multi-site responsibility.
- Experience in sectors with customer-facing environments such as retail, hospitality, banking, or similar environments where both employees and customers are present.
- Health & Safety education and relevant certifications.
- Strong knowledge of H&S; regulations and risk assessment methodologies.
- Experience conducting audits, risk assessments and implementing action plans.
- Experience delivering H&S; training programs.
- Strong communication and stakeholder management skills.
- Analytical mindset and problem-solving abilities.
- Ability to manage multiple projects in a fast-paced, multi-country environment.
- Proactive, autonomous and hands-on approach.
- Willingness to travel across Europe and the Middle East (less than 50%).
- Fluent English required; Spanish and/or French are a plus.

We offer the opportunity to join a leading international group, with strong potential for internal career development and a compensation package aligned with the candidate’s experience.

📌 Health & Safety Manager - madrid
🏢 Talent
📍 Madrid