The SAP GTS Consultant is responsible for ensuring stable business operations in a mature application support environment. The role focuses primarily on incident resolution and service request handling for SAP General Trade Services (GTS), while ensuring high service quality and effective collaboration with business stakeholders and IT teams.Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista.
Lea la descripción completa del puesto a continuación.Key ResponsibilitiesProvide senior-level support for SAP GTS applicationsManage and resolve incidents and service requests in line with SLAsAnalyze and troubleshoot complex SAP GTS issues and coordinate resolution across teamsSupport problem and change management activitiesCollaborate with business users and technical teams to ensure efficient issue resolutionContribute to continuous improvement of support processes and operational stabilityMaintain relevant documentation and ensure adherence to ITSM processesRequirementsMinimum 7–10 years of SAP experience, including solid hands-on knowledge of SAP GTSStrong background xcskxlj in application support with focus on incident and service request managementGood understanding of global trade, compliance, and customs processes within SAP GTSExperience working in structured, high-maturity IT service environmentsStrong analytical, communication, and stakeholder management skills#J-18808-Ljbffr
📌 SAP GTS Consultant (Madrid)
🏢 Talent
📍 Madrid