The Cyber Security Incident Response Assistant Manager will play a pivotal role within WTW’s Global Information and Cyber Security Defence (ICSD) function, leading the response to complex security incidents and driving initiatives to enhance WTW’s Cyber incident management capabilities. This mid senior-level role requires a highly experienced professional with more than 5 years of expertise in incident response and cybersecurity.

As a key player in WTW’s Cyber Defense strategy, you will establish and refine incident response procedures, collaborate with diverse stakeholders across the organization, and engage closely with other Cyber-Defense teams, including SOC, Threat Hunting, Cyber Threat Intelligence (CTI), and Insider Threat. You will also work beyond the technical domain, liaising with HR, Legal, Compliance, and other business units to ensure effective incident management and mitigation.

The individual will work as part of a global, multi-disciplined security community with strong support across the business,



contributing to fostering a security-aware culture while ensuring WTW remains a great place to work. With WTW’s large global footprint, this role offers a fascinating range of work, and occasional integral travel may be required.

The Role

The Cyber Security Incident Response Assistant Manager will play a key role in managing and responding to security incidents within WTW’s Global Cyber Security Incident Response Team.

Responsibilities of this role will include:

- Serve as the primary lead for significant security incidents, coordinating response efforts across technical and business teams to minimize impact and ensure timely resolution.
- Establish, refine, and maintain incident response processes, playbooks, and workflows to align with industry best practices and WTW’s organizational needs.
- Act as the central point of contact for incident response activities, ensuring effective

📌 Cyber Security Incident Response - Assistant Manager (Madrid)
🏢 WTW
📍 Madrid