Configuration and Troubleshooting- Investigate and troubleshoot system and configuration issues raised by customers or impacting customers.- Provide assistance to existing customers at critical times of the year. May support multiple products and technology.- Advise and assist customers in maintaining their use and configuration of the software solution(s).- Configure the system as per defined requirements using the software user interface.Collaboration- Collaborate with other team members on complex issues/requirements.- Coach new team members.- Participate in brainstorming sessions and contribute with creative ideas.Other responsibilities- Attend customer meetings and calls as and when required.- Provide training to customers on existing functionality.- Perform additional duties as needed.#J-18808-Ljbffr
📌 Technical Support Specialist (Barcelona)
🏢 UL Solutions
📍 Barcelona
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