08 ago
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ALOHAS
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Barcelona
ALOHAS is seeking a CX Automation & AI Lead to scale customer experience with no headcount growth.
¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.
You will architect the automated CX model, define deflection flows, AI agents, and human-in-the-loop processes ensuring context is preserved across channels.
Based in Barcelona or willing to relocate, you will collaborate with IT, Data, and PMO to integrate Shopify, Odoo, and Gorgias, build multi-agent workflows, and measure containment rate, cost per contact, and CSAT. xqbhyrx
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Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
📌 Hybrid CX Automation & AI Lead — Scale Support with AI (Barcelona)
🏢 ALOHAS
📍 Barcelona