Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

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Job Description:

The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs.

What you'll do:

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- Greet and assist visitors, ensuring a positive and professional first impression

- Manage emails and general inquiries, routing as appropriate

- Coordinate visitor access, badging, and check-in processes

- Maintain front desk organization, cleanliness, and readiness at all times

- Schedule meetings and manage conference room bookings

- Support office operations including mail distribution, deliveries, and supply inventory

- Coordinate with vendors and service providers as needed





- Assist with planning and execution of office events and meetings

- Partner with Facilities, IT, and Security teams to support workplace needs

- Maintain accurate records and handle sensitive information with discretion

Required qualifications:

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- Highschool Diploma or equivalent (Associate or Bachelor’s degree preferred)

- 1–3 years of experience in a front desk, receptionist, or administrative role

- Strong verbal and written communication skills (English and Spanish)

- Proficiency in Microsoft Office or Google Workspace

- Ability to multitask and prioritize in a fast-paced environment

- Strong organizational skills and attention to detail

- Professional demeanor with a customer-service mindset

Preferred qualifications:

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- Experience in a corporate high-growth office environment

- Familiarity with visitor management systems (Envoy)

- Experience supporting facilities or office operations

- Basic knowledge of access control and office security protocols

- Experience coordinating vendors, deliveries, and events

- Strong problem-solving skills and ability to work independently

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Our international teammates receive a comprehensive total rewards package aligned to your country office location. xqbhyrx For full details on compensation and benefits, please consult your talent acquisition partner.

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📌 Associate Facilities Coordinator (Madrid)
🏢 Shield AI
📍 Madrid