Planet is a global technology company delivering innovative solutions that power customer experiences across hospitality and beyond. Within Planet, Hoist Group is a leading networking technology partner in the hospitality sector, specialising in the design, delivery, and support of complex IP networks.
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Our solutions enable hotels to deliver seamless connectivity and digital guest experiences through high-speed internet access, IPTV, and related network services, supported by 24/7 operational excellence.
With a strong general presence and continued investment, Planet operates at the forefront of a fast-moving and highly competitive technology market.
Role Overview:
As a Business Development Manager, you will be responsible for driving new business growth within the hospitality sector, with a focus on networking solutions including IP Networks, High-Speed Internet Access, IPTV, and Casting.
This is a proactive, client-facing role focused on identifying and securing new customers, managing a strong sales pipeline, and building long-term relationships with hospitality decision-makers.
What You Will Do:
Business Development & Sales Execution
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- Identify, target, and acquire new customers within the hospitality sector.
- Build and execute a structured sales development plan and pipeline.
- Achieve and exceed quarterly and annual new business revenue targets.
- Conduct proactive prospecting, including cold outreach and lead generation.
Customer Engagement & Relationship Management
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- Build strong relationships with decision-makers across hotel operators and hospitality groups.
- Present solutions and lead customer discussions both remotely and on-site.
- Act as a trusted advisor, providing guidance on networking solutions and market developments.
- Respond to customer and partner enquiries in a timely and professional manner.
Commercial Management
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- Prepare, present, and follow up on proposals, quotations, and tenders.
- Lead contract negotiations and close new business opportunities.
- Ensure opportunities are commercially viable and aligned with business objectives.
- Retain and grow existing customers by extending service agreements and identifying upsell opportunities.
Collaboration & Internal Alignment
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- Work closely with internal teams (technical, delivery, and commercial) to ensure successful solution design and implementation.
- Maintain accurate and up-to-date CRM records and pipeline tracking.
- Provide regular, accurate reporting and forecasting to management.
- Participate in team initiatives, sharing best practices and contributing to overall sales performance.
Market & Industry Engagement
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- Monitor competitor activity and market trends.
- Gather customer feedback to inform product and commercial strategy.
- Represent the business at industry events, trade shows, and networking opportunities.
Who You Are:
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- Strong experience in new business sales, ideally within hospitality networking, IP infrastructure, or technology solutions (e.G. HSIA, IPTV).
- Proven track record of meeting or exceeding sales targets and managing a sales pipeline.
- Experience selling into hospitality operations with a good understanding of hotel environments.
- Strong communication, negotiation, and presentation skills (both virtual and in-person).
- Ability to work independently while contributing to a high-performing team.
- Strong organisational and time management skills, with the ability to manage multiple priorities.
- Proficient in CRM systems (e.G. Odoo) and core tools such as Excel, PowerPoint, and Outlook.
- High level of resilience, drive, and accountability in a fast-paced, growth environment.
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment decisions are based on qualifications, merit, and business need.
Join a fast-growing, innovative organisation at the forefront of hospitality technology, where you will have the opportunity to make a meaningful impact and grow your career in a dynamic and evolving market.
At Planet, we embrace a hybrid work model, with three days a week in the office. xhfqzwm
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
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📌 Business Development Manager – Networking (Hospitality) (Madrid)
🏢 Planet
📍 Madrid