Job DescriptionTheManager, Field Servicesmanages commissioning, start up and maintenance activities associated with deployed electrolyzer systems. Specifically tasked with managing a team of field personnel, including Ohmium staff, contractors and/or customer maintenance team, and refining their workflows, the individual is responsible for the execution of all site work to support service contract requirements.Duties And ResponsibilitiesMaintain best in class safety culture for a team of remote field personnelManage a local and/or remote field team through clear goals and objectivesWhen required, perform hands-on field tasks to maintain electrolyzer availabilityImplement Ohmium strategy to maximize electrolyzer performance through strategic and consistent maintenance activitiesCollaborate with other stakeholders to improve performance, reliability and serviceability of electrolyzersSuggest improvements in workflows to efficiently manage service level agreementsRefine electrolyzer commissioning and start up processes to ensure timely availability of hydrogenImplement and refine training programs to establish and maintain field personnel proficienciesMaintain warehouse and repair centers for centralized storage and refurbishment of spare partsAnticipate spare parts and equipment needs to support maintenance requirementsCreate and document field work best practicesCollaborate with other teams forprocess and hardware design improvementsManage overall budget and forecast for maintenance operations for the assigned sitedParticipate in defining new value-added services to best meet customer needsProvide customers with safety, operation and maintenance training programPrepare reports covering tasks, risks, opportunities, and milestonesAct as SPOC for any customer queriesOwn local/customer safety requirementsOther duties as assignedLOCATION, TRAVEL AND WORK ENVIRONMENTBased in Spain/Italy with regular travel and onsite presence (up to 75% first year and up to 50% second year)When not in travel status, work from homeFORMAL EDUCATION, CERTIFICATIONS, OR EQUIVALENTBachelor’s degree in science, technology, engineering required or a combination of education, training, and experience providing equivalent expertiseCOMPETENCIESStrong, uncompromising safety mindsetFosters diversity and inclusion by promoting a sense of belonging for all peopleCommunicates patiently and effectivelyAbility to create positive energy and collaborative team environmentCapable of being hands on in a field environmentAbility to lead by example, multitask, and delegateHigh level of candor, ability to speak up, and do the right thingExcellent customer focusWell organized and detail orientedEntrepreneurialWork ExperienceAt least 10 years experience in a field service with operations and maintenance responsibilityAt least 5 years of management or leadership experience, with increasing responsibilityManager, Field Services JDOhmium is an equal opportunity employer.We celebrate diversity and are committed to creating an inclusive environment for all employees.

📌 Manager, Field Services (Madrid)
🏢 Ohmium
📍 Madrid