German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% RemoteFull-timeDepartment: Customer ServiceLegal Entity: Sixt Rent A Car SLUJoin SIXT and help shape the future of shared mobility with our SIXT Share service. As a Customer Service Agent (m/f/d), you handle incoming customer inquiries in Dutch via phone and email, resolve complaints with empathy, and provide tailored solutions while collecting valuable feedback. Your support ensures an outstanding customer experience and directly contributes to strengthening the SIXT brand. If you are passionate about customer service and want to help revolutionize car sharing, we look forward to your application!YOUR ROLE AT SIXTYou provide excellent customer service and ensure a positive experience in every interactionYou communicate confidently and empathetically with customers in Dutch and EnglishYou analyze customer requests, identify needs, and offer effective solutionsYou adapt quickly to new situations and handle challenges with strong problem-solving skillsYou proactively anticipate customer needs and maintain a service-oriented mindsetYou work flexibly across different shifts,
including weekends and night shiftsYOUR SKILLS MATTERExperienceYou have already gained initial experience in dealing with customers and providing excellent service comes naturally to youLanguagesYou speak fluently Dutch and English (C1 level or higher)CommunicationYou enjoy interacting with partners and customers and possess strong communication skills and empathyProblem-solvingYou can respond quickly to new situations and have strong analytical and problem-solving skillsIT SkillsYou are confident in using computers and common software, including Microsoft OfficeWHAT WE OFFERWork-Life BalanceThis fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life.Employee BenefitsTake advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products.Team Building Activities and International EventsBe part of engaging team-building activities and participate in exciting general corporate events that connect colleagues from all over the world.Professional GrowthWork alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment.Apply now and become part of an international, forward-thinking team that’s redefining premium mobility every day. We’re excited to meet you!
📌 German Speaking Customer Support Agent Sixt Share (M/F/D) - 100% Remote (Madrid)
🏢 Sixt
📍 Madrid