Join Spendesk - Europe's leading spend management platformSpendesk is a 7-in-1 Saa S spend management platform used by 5,000+ companies across 35 countries. We help Finance teams take back control of their spending - replacing spreadsheets, paper receipts and manual processes with smart, automated workflows. Our clients love us because we're not just a tool - we're a genuine business partner.We're now looking for a German-speaking Customer Success Manager to join our Barcelona team and own the relationship with our German-speaking clients.Your MissionYou'll be the strategic partner our German clients rely on. Not a support role - a business partner role. Your job is to make sure they get real, measurable value from Spendesk, stay with us, and grow with us.What You'll DoOwn your client relationshipsBuild strong, trusted partnerships with Finance Managers, CFOs and key decision-makers across the German marketProactively advise clients on best practices and platform optimisation – anticipate their needs before they even askDrive adoption and ensure every client gets the most out of Spendesk from day oneProtect and grow revenueMonitor account health and act early to mitigate churn riskIdentify expansion and upsell opportunities and work hand-in-hand with Sales to convert themMaintain high NPS and customer satisfaction across your portfolioBe the voice of your customers internallyRelay structured feedback to Product and Marketing teamsContribute to the launch of new features to relevant customer segmentsCollaborate cross-functionally with Sales, Marketing and ProductWhat we're looking forMust-haveFluent German – native or C2 level (non-negotiable for this role)Professional English – working proficiencyA genuinely consultative mindset: you advise,



anticipate and add value – you don't just answer ticketsAbility to manage a client portfolio independently with strong ownershipAnalytical thinking: you use data to spot risks and opportunities earlyPassion for customer experience and long-term relationship buildingStrong plusBackground in Finance, Accounting, Fintech, ERP or Saa S – if you speak the language of finance teams, you'll hit the ground running1 to 3 years of experience in a customer-facing role (CSM, Account Management, Financial Advisory…) – strong apprenticeship profiles welcomeWhy Barcelona? Why Spendesk?Work from our vibrant Barcelona office in an international, English-speaking ver one of our most exciting growth markets – Germany – from day one.Join a scale-up with real ambition, a product clients genuinely love, and a team that supports each other.Clear career path with progression milestones and growing responsibilities over time.This role is based in our Barcelona office and covers the German-speaking market exclusively.As we are an international team, please submit your application and CV in English.About SpendeskSpendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single,



intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as Payfit, Accor, Welcome to the Jungle, Swile, Big Mamma, Malt and Yousign. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.About Our People & CultureWe believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.About Our BenefitsFlexible on-site and remote policy (up to 4 days per month + 3 non-consecutive weeks per year)Alan health insurance (fully covered by Spendesk)Meal vouchers through Edenred (€6 per working day)100% reimbursement on public transportation subscriptionAccess to Moka.Care for emotional and mental health wellbeing28 days of holidaysLatest Apple equipmentGreat office snacks to fuel your dayDiversity & InclusionAt Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.

📌 Customer Success Manager – German Market (Barcelona)
🏢 Spendesk
📍 Barcelona