Agentforce Field Service ConsultantTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category: SalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.TheAgentforce Field Service Consultantserves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies. This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating its value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.Key ResponsibilitiesDemonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs.Provides actionable technical recommendations and insights to clients that focus on driving usage at scale in production.Leads technical design sessions,



designing and documenting domain-specific workflows and architectures that are aligned with the client’s business objectives.Fosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls.Presents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions.Translates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.Job Qualifications7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutionsBachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field;
or equivalent practicalexperienceDeep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configurationProven ability to architect and present end-to-end solution designs for complex, enterprise-scale deploymentsExperience leading technical discovery sessions and translating business requirements into solution architectures and roadmapsStrong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C‑suite and VP‑level stakeholdersDemonstrated ability to manage technical due diligence and risk assessment processes in complex deal cyclesFamiliarity with integration technologies and patterns relevant to field service environments (APIs, middleware, Io T)Experience in competitive positioning and understanding of the field service technology landscapePreferredSalesforce certifications (e.G., Salesforce Field Service Consultant, Application Architect, or System Architect)Background in industries with heavy field service operations (utilities,



manufacturing, healthcare, telecommunications, or similar)Experience working in or alongside a customer success, professional services, or consulting capacityFamiliarity with Agentforce, AI-driven scheduling, or agentic workflow automationTrack record of developing customer champions and technical trust-based relationships in enterprise accountsWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications — without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

📌 Field Service Specialist (Madrid)
🏢 Salesforce
📍 Madrid