08 ago
|
CAVËN
|
Marbella
CAVËN is a luxury automotive lifestyle brand that curates exclusive driving experiences, track days, private events, and automotive exhibitions, bringing together exceptional cars and a integral community of enthusiasts through invitation-only experiences.
Key Responsibilities
- Build, develop, and maintain long-term relationships with clients, members, collectors, partners, and VIP guests, ensuring an exceptional customer experience.
- Act as the primary point of contact for clients, providing personalized support and managing all enquiries, requests, and follow-up communication.
- Coordinate VIP hospitality and client experiences before, during, and after events, ensuring the highest level of service.
- Identify business opportunities by nurturing existing relationships, generating referrals, and converting prospects into members, event participants, or clients.
- Collaborate closely with the Events, Marketing, and Business Development teams to strengthen client engagement,
increase customer loyalty, and support strategic partnerships.
Requirements
- Professional, confident, and personable, with the ability to build trust and maintain relationships in high-profile international environments.
- 5+ years of experience in client relationship management, luxury hospitality, premium customer service, or business development.
- Proven ability to build and maintain long-term relationships with UHNW clients, partners, collectors, or members.
- Fluent in English; additional languages are considered a strong advantage.
- Outstanding communication, interpersonal, and negotiation skills with a high level of emotional intelligence and discretion.
- Highly service-oriented with exceptional attention to detail and a passion for delivering world-class client experiences.
#J-18808-Ljbffr
📌 Customer Relationship Management Manager (Marbella)
🏢 CAVËN
📍 Marbella