Europe Contact Center Ops & Service Quality Lead (Madrid)

Europe Contact Center Ops & Service Quality Lead (Madrid)

08 ago
|
Vivo Tech
|
Madrid

08 ago

Vivo Tech

Madrid

Vivo Tech GmbH in Madrid seeks a Service Operations Specialist to support European customer service operations, focusing on contact center management, service quality monitoring, and user feedback analysis to drive improvements.

You will collaborate with internal teams and external partners to ensure a consistent, high-quality service experience for Vivo users across Europe, including data-driven process optimization and cross-market coordination.

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📌 Europe Contact Center Ops & Service Quality Lead (Madrid)
🏢 Vivo Tech
📍 Madrid

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