About UsGramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high‑performing teams by matching them with professionals who truly fit their needs.Role OverviewOur client is a general technology and digital transformation consultancy delivering enterprise IT operations and cloud management solutions for large international organizations. Their teams help modernize IT infrastructure through automation, observability, and Service Management platforms.We are looking for a Senior ITOM Specialist with strong expertise in Service Now ITOM, CMDB, and IT infrastructure automation. In this role, you will design, implement, and optimize IT Operations Management capabilities, helping customers improve infrastructure visibility, service mapping, event management, and operational efficiency across hybrid cloud ntract : ContractorCommitment : Full-timeLocation : Valencia, Spain (Hybrid / Primarily On-site)Process : 2 Client Interview ProcessNote : English‑speaking environment. Spanish is not needed.ResponsibilitiesDesign, implement, and optimize Service Now ITOM solutionsConfigure and maintain Discovery, Service Mapping,



and Event ManagementDevelop and improve the CMDB to ensure accurate service and infrastructure dataInstall, configure, and maintain MID ServersDevelop integrations using REST APIs, SOAP, and Java ScriptIntegrate Service Now with monitoring platforms such as Solar Winds and DynatraceSupport cloud infrastructure management, particularly within Microsoft AzureCollaborate with infrastructure, cloud, and application teams to improve IT operationsTroubleshoot complex platform and integration issuesFollow ITIL best practices while working in an Agile/Scrum environmentRequirements5+ years of experience with Service Now, including ITOMHands‑on experience with Discovery, Service Mapping, and Event ManagementStrong knowledge of CMDB architecture and governanceExperience configuring and managing MID ServersExperience developing integrations using Java Script, REST, and SOAPExperience supporting Microsoft Azure environmentsGood understanding of ITIL processesExperience working in Agile/Scrum delivery environmentsPreferred QualificationsExperience integrating Solar Winds, Dynatrace, or other enterprise monitoring platformsService Now certifications (CSA, CIS‑ITOM, or equivalent)Experience working with large enterprise IT environmentsKnowledge of infrastructure automation and cloud operations

📌 Itom Specialist (Servicenow) (Valencia)
🏢 Gramian Consulting
📍 Valencia