08 ago
|
Porsche Digital
|
Barcelona
08 ago
Porsche Digital
Barcelona
- We are growing our Spanish and Portuguese team at Porsche’s Customer Relations Hub (CRH) in Barcelona together with you
- At the CRH we are creating something new and innovative to inspire the customer experience of the Porsche brand
- You may think of it as a call center – but way better!
- You are an essential part of Porsche’s customer success, so you might as well call yourself a Porsche Ambassador
- Your mission will be to provide excellent customer support by delivering clear, accurate information and ensuring every customer has a smooth and positive experience
- Representing our products and services
- Being the first point of contact for our customers from the Iberian market
- Supporting the development of the Customer Relations Hub by introducing your ideas
- Using your communication skills to help customers with a wide variety of issues
- Assuring the customers have a positive experience that fits our quality standards
Do you “speak” Porsche? Because we are looking for passionate Customer Experts who seek to revolutionise Porsche’s customer service
- Native level of Spanish with a proficient xqbhyrx level of English and Portuguese
- Experience in luxury Customer Service
- Experience with a CRM (e.g. SAP, Salesforce or any other)
- Ability to quickly understand customer’s needs, with an empathetic and problem-solving mindset
- Excellent verbal and written communication skills
- Experience working in the automotive industry
#J-18808-Ljbffr
📌 Customer Care Agent (Native Spanish speaker with Portuguese, Porsche Digital Customer Relations Hub) (Barcelona)
🏢 Porsche Digital
📍 Barcelona