08 ago
|
Miratech Group
|
Barcelona
08 ago
Miratech Group
Barcelona
Miratech is seeking a Contact Center Operations & Optimization Consultant to lead strategic transformation by defining the operating model and building a roadmap for process, workforce, and capability improvements.
¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar".
You will own the vision, business case development, stakeholder alignment, and adoption strategy, working with internal and partner teams.
The adecuado candidate brings 10+ years xcskxlj in contact center operations, expertise in CCaaS platforms (Genesys Cloud), and a track record of translating
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📌 Strategic Contact Center Ops Leader (Barcelona)
🏢 Miratech Group
📍 Barcelona