Experteer Overview
As a Business Systems Analyst in the Go-To-Market domain, you will shape how CRM and marketing tech drive revenue. You partner with Sales and Marketing to capture functional and non-functional requirements and translate them into actionable user stories. You lead process documentation, to-be visuals, and a Center of Excellence for BSA practices, ensuring scalable, end-to-end solutions. In this role you engage with stakeholders across the GTM tech stack to deliver valuable improvements and maintain clear decision-making and risk visibility. Join Dynatrace to help scale and optimize GTM processes in a fast-moving, data-driven environment.

Compensaciones / Ventajas
• Create, document, and present current and future state business processes
• Formalize functional and non-functional requirements as user stories with acceptance criteria
• Influence stakeholders with industry best practices and end-to-end thinking
• Maintain backlog in collaboration with Product Owners
• Serve as primary liaison to delivery teams in an Agile Scrum process
• Collaborate with the integration team as process SME for GTM tech stack
• Document decisions, risks,



and maintain visibility to Product Owners and stakeholders
• Develop and enforce BSA standards to establish a Center of Excellence

Responsabilidades
• Salesforce (Sales Cloud) experience
• Familiarity with Salesforce ecosystem and integrations (e.g., Outreach, Gong, Clari, ZoomInfo) preferred
• Marketing automation experience, Marketo preferred
• Extensive experience documenting processes and gathering requirements
• Strong understanding of Agile Scrum and SDLC
• JIRA experience (user story writing)
• Ability to elicit requirements and navigate conflicting stakeholder needs
• Familiarity with vendor assessment and integrations across the GTM tech stack
• Organized with attention to detail and accuracy
• Excellent communication and stakeholder management

Requisitos principales
• competitive compensation
• culture of excellence
• work with leading cloud providers and partners
• opportunity to work with Dynatrace Intelligence
• cross-functional collaboration

📌 Sr Business Systems Analyst - People & Culture (Barcelona)
🏢 Dynatrace
📍 Barcelona