DDN is seeking a Solution Architect specializing in Salesforce Service Cloud to bridge business stakeholders and engineering teams, designing scalable post-sale processes across case management, entitlements, licensing, asset management, and customer support portals within Salesforce.
You will own requirements from intake to solution design and configure Service Cloud, collaborating with senior engineers and architects to ensure seamless handoffs from sales to post-sale systems.
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📌 Post-Sale Salesforce Service Cloud Architect (Madrid)
🏢 DDN
📍 Madrid