08 ago
|
BackMarket
|
Barcelona
08 ago
BackMarket
Barcelona
Back Market is expanding its Data, Analytics & Insights team in a role focused on Customer Care analytics.
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You will measure customer satisfaction across care channels, build evaluation frameworks for AI-powered tools, and translate care patterns into product insights that reduce contact rates and improve order accuracy. xcskxlj
You will own your analytics domain end-to-end, partner with senior leaders, and mentor junior analysts while contributing to cross-domain data initiatives and operational
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Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
📌 Senior Data Analyst, Customer Care — Hybrid & Impact (Barcelona)
🏢 BackMarket
📍 Barcelona