Top Tier Law firm is looking for a mid level IT Support Analyst to provide a mixture of 1st and 2nd line technical support, ensuring users receive excellent service while helping maintain a reliable and efficient technology environment.
Key Responsibilities
- Provide day-to-day 1st and 2nd line IT support to users across the Brussels office
- Troubleshoot hardware, software, access, and user issues
- Manage incidents, requests, and escalations through the service desk process
- Support users across Microsoft technologies and core workplace applications
- Assist with onboarding, user setup, equipment deployment, and troubleshooting
- Work closely with colleagues across the wider IT team to resolve issues
- Maintain strong communication with users and stakeholders
- Ensure excellent customer service and a high-quality user experience
- Role requires person to work in the office 5 days per week and you must have experience of working for the legal profession.
📌 Information technology support analyst (España)
🏢 Michael James Associates
📍 España
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.