About PlanetPlanet is a integral provider of integrated technology and payments solutions for retail and hospitality customers.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.Role OverviewPlanet is seeking a communications and programme professional to support communications, engagement and programme coordination for our AI-First transformation programme.Planet is a global payments and software technology business, with teams, customers and partners across multiple markets. This role will help colleagues understand how AI can support their work, while keeping key activity organised and moving forward across the business.Reporting to the Chief of Staff, the role will work closely with Corporate Affairs, which manages internal and external communications, the Centre of Excellence for AI and our Digital Workplace team.This is a role for someone who combines clear communication, structured planning and practical coordination. It sits at the intersection of communications, change management and programme delivery, with regular exposure to senior leaders and teams across Planet’s international business.What You Will DoAI Academy Content & CurationCurate and structure content for regular AI Academy sessions, including use cases, tools, success stories and practical examplesIdentify strong internal and external examples that show how AI can be applied in day-to-day workCreate content that is relevant, simple and useful for colleagues across different roles,



markets and teamsMaintain a library of reusable AI Academy resources, learning materials and communications assetsCommunications Strategy & DeliveryDevelop and support a clear, engaging AI communications planCreate messaging that builds understanding, confidence and interest in Planet’s AI workSupport delivery across internal channels, including email, intranet, presentations, live sessions, town halls and leadership briefingsHelp maintain a consistent, approachable voice across AI-related communicationsEmployee Engagement & AdoptionSupport activity that increases participation in AI Academy sessions and helps colleagues make practical use of AI toolsDevelop creative approaches that make AI accessible, practical and relevantGather feedback from colleagues and use it to improve engagement activityCapture and share success stories from different countries, functions and business areasProgramme Coordination & PMO SupportSupport planning, tracking and reporting across AI transformation workstreamsCoordinate actions, milestones and dependencies across multiple teamsMaintain programme plans, engagement calendars and governance documentationPrepare materials for leadership reviews, steering groups and programme updatesTrack progress, risks and key decisions, and support follow-through on actionsStakeholder CollaborationBuild strong working relationships with Corporate Affairs,



the Centre of Excellence for AI and Digital Workplace teamsWork with colleagues across Planet’s global teams to share knowledge, highlight good practice and help successful ideas travel across the organisationSupport measurement and reporting on participation, engagement and adoptionUse insights to shape future communications, learning and engagement activityWho You AreExperience in communications, programme management, change management or business transformation rolesStrong writing, editing and stakeholder engagement skillsExperience coordinating cross-functional programmes involving multiple stakeholdersConfidence preparing presentations, reports and communications for senior audiencesStrong planning and organisational skills, with the ability to manage competing prioritiesInterest in AI, technology and organisational changeExperience supporting technology or transformation programmes would be beneficialCapabilitiesStructured thinker with strong attention to detailClear, warm and practical communicatorStrong organiser, able to bring structure to complex activityConfident working with senior stakeholders and cross-functional teamsComfortable balancing communications, coordination and reportingHigh ownership and ability to follow through on agreed actionsWhat Success Looks LikeHigh-quality, consistently engaging AI Academy sessions and materialsA clear and useful AI narrative understood across the businessWell-coordinated programme activity, with clear visibility of actions, milestones and dependenciesStrong employee engagement and participation in AI initiativesEffective reporting and updates for senior leadershipSuccessful ideas and practical examples shared across teams, markets and functionsVisible increase in employee confidence and adoption of AI tools

📌 Ai Transformation Communications & Pmo (Madrid)
🏢 Planet
📍 Madrid