Join UsAt Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a general mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.Joining Vodafone Io T’s team means being part of a growing, purpose‑driven organisation at the forefront of innovation. Our teams are made up of curious minds, problem‑solvers, and forward‑thinkers across the world who thrive in a collaborative, high‑performing, inclusive environment.What You’ll DoThe Internet of Things (Io T) is transforming the world around us by connecting machines, devices and objects to the internet and turning them into ‘intelligent’ assets that communicate. This opens up an exciting new range of possibilities for businesses – how they operate, how they grow and how they keep customers happy. Vodafone is the world’s leading provider of Io T managed connectivity and the Io T team is one of the fastest growing areas within Vodafone Business.Responsible to ensure billing operations SLA compliance including close monitoring & review of operational KPIsAccountable for managing key projects to improve our Io T billing operations ensuring on‑time and accurate invoicing, minimising billing bad debt and revenue leakageResponsible for proactively identifying billing gaps, risks and issues.



Manages cross functional teams to implement corrective actions and continuously improve the billing operational performanceResponsible for feeding billing requirements and priorities into the product management team and representing billing operations in Steerco & governance forumsResponsible for working with product and technology teams to agree billing processes for new products and servicesWho You AreExperience (3+ years) managing billing operations ideally within international telco environmentAbility to identify issues that are impacting our billing operational performance and work collaboratively with stakeholders to define and implement solutionsStrong stakeholder management working in a collaborative manner to achieve the right outcomes for the business. Ability to challenge thinking and influence across the organisationAbility to deal with ambiguity and shifting prioritiesFluent EnglishNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's In It For YouOn site work. Office: MadridBonus on top of the gross salaryMeal voucher (Ticket Restaurant), additional to gross salaryFlexible working hours from Monday to Thursday, and an intensive schedule on FridaysIntensive Summer Schedule during July and AugustUp to 20 days per year of 100% remote work from other locationsPrivate Health and Life Insurance for employees25 vacation days,



plus December 24th and 31st offOptional Pension PlanAccess to an online learning platform for continuous trainingWho We AreWith more than 200 million device connections around the world, Vodafone Io T is a global leader in managed Io T connectivity – connecting people, places and devices. We help create a smarter, more sustainable, and more connected world – from enabling smart cities and autonomous vehicles to transforming healthcare, agriculture, and logistics. Our work shapes the digital future of businesses – allowing them to effectively manage and monitor their operations using Io T. As a global leader in Io T connectivity – operating in more than 180 countries across the globe – we empower individuals, businesses, and entire industries to unlock their potential through technology that’s secure, scalable, and future‑ready. Vodafone Io T is a subsidiary of Vodafone Group. Vodafone Group is a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn’t a concept;
it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.Together we can.

📌 Specialist Iot Billing Ops. (Madrid)
🏢 Vodafone
📍 Madrid