Get ready for the career adventure of a lifetime in sunny Valencia, Spain! At we Wow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most renowned and fastest-growing brands. Join our incredible international community of passionate professionals, where personal and professional growth is essential.Behind the brand.Are you the fashionista ready for a new adventure abroad? Join our Otrium team!Did you know that one out of ten items of clothing are not being sold? Otrium changes that by providing designer brands with technology, so that fashion from previous collections can be sold on their platform. Otrium was founded in 2016 with the mission that all clothing should be worn. Since then they have grown into one of the largest fashion outlet platforms with more than 250 brands available in 12 countries!How to WOW.You are able to wow our customers through a variety of channels such as phone, email, chat and social mediaYou showcase extraordinary communicational skills such as listening, empathy and can personalize every customer conversationYour superpower is guiding customers with their questions and ensuring they are offered the right solution leaving a big smile on their faceYou act as a superhero identifying and addressing customer needs to elevate internally to improve and/or develop processesYou thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction,
quality and productivityYou power customer satisfaction and retention through impactful customer experienceThe WOW factor.You love the combination of fashion and sustainabilityYou are Native Dutch and speak (sufficient) English to engage with our customers and international team environmentYou are a communicative professional with the ability to listen and show empathyYou thrive for teamwork and fun and are part of our communityYou are versátil and able to work in a fast paced working environmentYou have technical skills and are familiar with Google Suite, MS office and CRM toolingYou add value to we Wow with your unique personality and skill setThe extras you’ll love.Experience a vibrant start-up culture while collaborating with some of the coolest brands in EuropeBreakfast and lunch on us – because fueling your day mattersSpanish health insurance – we've got your well-being coveredFree Spanish classes – unlock a new language and immerse yourself in the local cultureCareer growth opportunities – take your skills to the next level with endless development pathsMonthly events and socials – from boot camps to the coolest team-building activities, we know how to keep things excitingRelocation support – we’ll help you settle into Spain smoothly, from handling admin to offering tips on local lifeJoin us for more than just a job—be part of an unforgettable journey!