Your roleAs Operations Manager, you will be responsible for the end-to-end operational performance of Dstny’s services, leading a team of engineers and driving continuous improvement across reliability, automation, and service delivery.This is a leadership role at the intersection of SRE, Dev Ops, and platform operations, requiring both strategic oversight and strong operational execution.Key responsibilitiesOwn the availability, performance, and reliability of all production servicesDefine and manage operational KPIs, SLAs, and SLOs, ensuring clear visibility of service healthLead incident management processes, including escalation, coordination, and root cause analysisDrive a culture of continuous improvement, ensuring issues are resolved permanentlyImprove and scale deployment, release, and change management processesEstablish and maintain operational standards, runbooks, and documentationDrive automation and standardisation to improve efficiency and reduce manual effortEnsure security, access controls, and compliance readinessCollaborate with Engineering, Product, and Security teams to align operational prioritiesBe part of the on-call rota for operational issuesManage and optimise a 24/7 on-call model to ensure resilience and accountabilityLeadership & team responsibilitiesBuild, lead, and develop a high-performing team of Operations EngineersBe accountable for the On Call rota of the whole Operations teamSet clear priorities, expectations, and performance standardsCoach and mentor team members on incident management and operational best practicesFoster a culture of ownership, accountability,



and continuous improvementEncourage knowledge sharing and cross-team collaborationWhat you bringCore experienceProven experience leading Operations, SRE, or platform engineering teamsStrong track record managing cloud-native production environmentsDeep understanding of incident management, monitoring, and service reliabilityExperience driving operational improvements, automation, and efficiency gainsStrong stakeholder management and cross-functional collaboration skillsTechnical expertiseStrong knowledge of cloud platforms (AWS and/or Azure)Experience with Kubernetes and containerised environmentsFamiliarity with Dev Ops practices, CI/CD pipelines, and automation toolingExperience with monitoring and observability tooling (e.G. Prometheus, Grafana)Understanding of security principles and compliance frameworksLeadership profileStructured and data-driven decision-making approachStrong communication and stakeholder influencing skillsCalm, pragmatic, and decisive under pressureStrategic mindset with focus on scalability and long-term improvementsHigh ownership mindset with a bias for actionNice to haveExperience operating large-scale Saa S platformsBackground in telecoms or real-time communicationsExperience working in regulated environments (e.G. ISO27001, GDPR)Exposure to infrastructure as code (e.G. Terraform)Experience building or scaling SRE practices (e.G. error budgets, reliability frameworks)What we offer youA leadership role in a fast-growing European technology companyOwnership of mission‑critical platforms at scaleA collaborative and international working environment

📌 Operations Manager (Ribadeo)
🏢 Destiny Group
📍 Ribadeo