We are looking for a proactive and customer-focusedTechnical Support Specialistto join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to business clients, partners and retail teamsManage and resolve B2 B inquiries related to device and app usage, device and app login issuesCollaborate with internal teams to ensure timely and accurate responses.Troubleshoot technical and operational issues related to devices’ common issues (app crash, pairing issues, i Pad issue etc)Ensure all cases and interactions are accurately logged in the ticketing systemMonitor and follow up on open tickets to ensure timely closure and client satisfactionRequirementsMinimum 1–2 years of experience incustomer service, helpdesk, or shared service support(B2 B experience preferred).Proficient in English and Spanish (both written and verbal).Strong communication and problem-solving fortable working in a fast-paced, multicultural environment.Willing to work on a 6-month renewable contract.

📌 Technical Support Specialist (Spanish Speaker) - 6 Months Renewable Contract (Madrid)
🏢 Anonymous
📍 Madrid