This job is with Swiss Re, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Join a team of cybersecurity professionals and help Swiss Re to fulfil its mission in making the world more resilient. As the Senior Incident Coordinator, you'llplay a crucial role in our cyber defense strategy, coordinating response activities, facilitating preparedness exercises, and driving important through thorough post-incident analysis and documentation.What's more, you'll be working in a hybrid setup, perfectly balancing work from home and the office premises.About the teamThe Cyber Incident Management team serves as the frontliner defense against cybersecurity threats across Swiss Re. We provide critical incident leadership and coordination, overseeing the triage, investigation, and containment of security events to minimize business impact. Our team excels in stakeholders' communication and management during incidents, conduct through post-incident reviews to drive continuous improvement, and develops preparedness and resilience strategies. We also establish and monitor KPIs and metrics to enhance our security posture and response capabilities.We're looking a detailed-oriented professional who excels at coordinating security activities and facilitating effective incident response. Join our team where your organizational expertise will strengthen our security posture through thoughtful planning, clear communication, and continuous improvement initiatives.In your role, you will…Exercise Planning & Facilitation:Design, organize, and facilitate regular tabletop exercises and simulations to test and enhance the organization's incident response capabilitiesResponse Coordination : Support incident response efforts by coordinating resources, scheduling meetings, and ensuring proper communication channels are maintainedDocumentation Management : Create and maintain comprehensive incident response documentation, playbooks, and proceduresPost-Incident Reporting : Compile detailed incident reports capturing timeline, actions taken, and impact assessmentsMetrics & Analysis : Collect, analyse, and report on key incident metrics to identify trends and improvement opportunitiesLessons Learned : Facilitate post-incident review sessions and document findings to enhance future response effortsStakeholder Communication :



Coordinate communications between technical teams and business stakeholders during and after incidentsTraining Coordination : Organize and track participation in incident response training programsProcess Improvement : Identify and implement refinements to incident management processes based on lessons learnedTool Administration : Support the maintenance and optimization of incident management platforms and documentation repositoriesYour qualificationsNobody is perfect and meets 100% of our requirements. If you, however, meet some of the criteria below and are curious about the world of cyber defense, we'll be more than happy to meet you!What we need from youBachelor's degree in Business Administration, Information Technology, Cybersecurity, or equivalent practical experienceExperience in incident management, business continuity, or security operationsDemonstrated experience planning and facilitating tabletop exercises or simulationsStrong documentation skills with experience creating reports, playbooks, or procedural documentationExcellent organizational and coordination abilities with attention to detailStrong communication skills in EnglishNice-to-haveKnowledge of cybersecurity frameworks (NIST, ISO 27001, MITRE ATT&CK;)Experience with incident management or ticketing systemsBackground in metrics collection, analysis, and reportingProject or program management experience or certificationsFacilitation or training certification/experienceExperience in process improvement methodologiesKnowledge of security operations and incident response proceduresFor Spain, thebase salary rangefor this position is between EUR 62,000 and EUR 94,000 (for a full-time role). The specific salary offered considers: the requirements, scope, complexity and responsibilities of the role,the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognise your achievements.



Further you will enjoy a variety of general and location specific benefits.Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.#LI-HybridAbout Swiss ReSwiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying..Swissre_footer {position: relative;
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📌 Senior Incident Coordinator (Hybrid Option) (Madrid)
🏢 Swiss Re
📍 Madrid