ING is seeking a Customer Journey Expert Delivery to drive end-to-end delivery of technical initiatives within the Customer Communications Platform. You will partner with IT to define, build and productionize solutions.
The role emphasizes translating business needs into actionable requirements, owning the delivery lifecycle, and ensuring high-quality releases. The candidate will work in an Agile environment—Scrum—with cross-functional teams and multiple integrations, focusing on journeys,
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📌 Customer Journey Delivery Lead – Communications Platform (Madrid)
🏢 Ing Bank Nv Sucursal En España
📍 Madrid
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