Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and Kaufland, as well as Schwarz Production and PreZero. At the same time, we operate as an independent provider in the external market to support companies across Europe in their digital transformation. We bundle our core services in the areas of Cloud, Cyber Security, Data & AI, Communication, and Workspace.
Join us and contribute to digital sovereignty in Europe. With us, you will work at the intersection of agility and security: You will benefit from fast decision-making processes, enjoy genuine creative freedom in your projects, and be able to build upon the stable foundation of the Schwarz Group.
Your tasks
Act as consultant for process expert departments on topics related to key figures
Creating and managing reports and dashboards in ServiceNow
Management and quality assurance of the existing reporting system
Optimize the management of our operational units through understandable and clear solutions




You are part of a motivated, international team
Your profile
Desired University degree in Information Technology or similar
You have experience in the field of reporting, performance analysis and statistics
You have working experience in using or administering ServiceNow
You are familiar with ITIL Foundation
You understand service and support processes
You at strong at analytical thinking and recognition of connections and dependencies between processes
You are able to evaluate, review and test your own work
You can prepare and conduct workshops confidently
You can explain complex issues in a simplified way
It motivates you when you familiarize yourself with new topics
You are results oriented, and demonstrate a ‘can-do' attitude – adaptability, flexibility and resourcefulness
Your English is fluent
German is an advantage
Carla Bastida Perez
Reference no. 48268 Stiftsbergstraße 1
74172 Neckarsulm, Germany
#J-18808-Ljbffr

📌 Business Analyst - It-Service Management - Servicenow Reporting (Barcelona)
🏢 Schwarz Digits
📍 Barcelona