Norwegian Speaking Customer Service Agent for E-commerce

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in our bespoke approach to talent acquisition, ensuring every candidate finds a role that elevates their professional journey while enjoying a world-class standard of living.

Job Overview

We are currently seeking a talented professional for a Norwegian Speaking Customer Service Agent for E-commerce position in Spain. This is an exceptional opportunity for candidates looking for rewarding Norwegian-speaking jobs, combining a fast-paced retail environment with the beautiful backdrop of the Mediterranean.

Key Responsibilities

- Deliver premium support to customers navigating the online and offline retail shopping experience.
- Manage order inquiries, shipment tracking, and return processes for high-end retail consumers.
- Act as a brand ambassador, ensuring consistent quality service that reflects our client’s integral reputation.
- Resolve complex customer issues through phone, email, and live chat with a professional and empathetic tone.
- Collaborate with logistics and sales teams to provide accurate, real-time updates regarding product availability and store inventory.
- Maintain detailed customer records within the CRM to ensure a seamless omnichannel retail journey.
- Contribute to the success of one of the most exciting Norwegian-speaking jobs currently available in the market.

Requirements

- Native or fluent Norwegian (spoken and written) is absolutely essential for this role.
- Valid EU passport or a valid work permit for Spain is mandatory.
- Previous experience in e-commerce, retail, or high-volume customer service is highly preferred.
- Strong proficiency in digital tools,



CRM systems, and a passion for modern retail technology.
- Excellent communication skills and the ability to solve problems under pressure.
- A proactive attitude towards achieving targets in this Norwegian Speaking Customer Service Agent for E-commerce position in Spain.

What We Offer

- Competitive Monthly Salary package.
- Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
- Fully Paid Training programs to ensure your success in the retail industry.
- Comprehensive Health Insurance coverage.
- Fully Paid Relocation Package (flight, transfer, and initial hotel stay).
- Attractive Monthly Performance Bonus based on your KPIs.
- Fantastic career progression opportunities within one of the best-structured jobs in Spain.

Life in Spain

Choosing to move for your career means embracing the unparalleled lifestyle of Spain. With over 300 days of sunshine, stunning beaches, and a rich history, Spain offers a unique balance between a vibrant professional life and a relaxing Mediterranean culture. You will find that life in Spain is defined by its welcoming atmosphere, world-class gastronomy, and a pace of life that prioritizes well-being.

Our relocation package ensures that your move to Spain is entirely stress-free, allowing you to settle in and enjoy the culture immediately. Whether you are looking for outdoor adventures or exploring historical landmarks, Spain provides the perfect backdrop for your next career chapter. Start your journey with Mercier Consultancy Group and discover why so many professionals choose to build their future here.

How to Apply

If you are ready to elevate your career and join a dynamic team in a stunning location, please click the "Apply Now" button to submit your CV. We look forward to reviewing your application and helping you start your new professional chapter with Mercier Consultancy Group.

📌 Norwegian Speaking Customer Service Agent for E-commerce – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España