As part of our expansion across Europe, we’re looking for a German speaking Customer Support Specialists to join our high performing, customer centric teams. If you’re excited by Saa S, innovation, and the opportunity to make real impact in a scaling international environment, this could be your next move.What you’ll be doingGuide new clients through onboarding and implementation journeysAct as a trusted partner, ensuring customers get maximum value from the productDeliver a high-quality customer experience across multiple touchpointsCollaborate cross-functionally with Sales, Product, and Support teamsIdentify opportunities to improve processes and client satisfactionBuild strong, long-lasting relationships with customersThese roles play a key part in ensuring successful adoption and a seamless customer experience from day one✅ What we’re looking forExperience in customer-facing roles (Onboarding, Success, Support,
or Account Management)Strong communication and relationship-building skillsA proactive, solution-oriented mindsetHigh attention to detail and ability to work autonomouslyConfidence delivering training, guidance, or product support to clientsLanguage requirementsWe are actively hiring candidates who are fluent in:~ GermanPlus strong English for internal collaboration(Language fluency is essential as you’ll be working directly with customers in your market.)You’ll thrive here if you:Enjoy working with customers and solving real-world problemsAre confident communicating across cultures and languagesLike working in a fast-paced, evolving environmentTake ownership and care about delivering excellent experiencesAre curious, adaptable, and always looking to improve
📌 Customer Services Officer (Working From Home) Full Time Temporary (Barcelona)
🏢 Momentum Global
📍 Barcelona
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