Norwegian Speaking Customer Service Agent for Airlines

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class employers across Europe. We pride ourselves on facilitating seamless career transitions, ensuring that every professional journey we support leads to growth, stability, and long-term success.

Job Overview

We are currently seeking a motivated professional for a Norwegian Speaking Customer Service Agent for Airlines position in Spain. This is an exceptional opportunity to join a high-paced aviation environment while enjoying the Mediterranean lifestyle through one of our most sought-after Norwegian-speaking jobs in Spain.

Key Responsibilities

- Provide high-quality support to passengers via phone, email, and chat for a major international airline.
- Assist travelers with flight bookings, modifications, cancellations, and rebooking procedures.
- Manage baggage inquiries, claims, and seat reservations with precision and professional care.
- Ensure compliance with aviation safety regulations and airline service standards during every customer interaction.
- Troubleshoot technical issues regarding online check-in and loyalty program accounts.
- Maintain accurate records of passenger interactions within our aviation-specific CRM systems.
- Deliver exceptional customer experiences to foster loyalty within the competitive Airlines and Aviation industry.

Requirements

- Native or fluent Norwegian (spoken and written) is absolutely essential.
- Proficiency in English to communicate within our diverse, multinational aviation team.
- Valid EU passport or a valid work permit for Spain.
- Strong passion for the travel and aviation industry, with a service-oriented mindset.
- Excellent problem-solving skills and the ability to thrive under pressure in a fast-paced environment.




- Previous experience in customer service or the travel sector is considered an asset for this position in Spain.

What We Offer

- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary bonus)
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival)
- Fully Paid professional training in aviation industry standards
- Comprehensive Health Insurance and social security coverage
- Opportunities for career advancement within the general aviation sector
- A vibrant international work environment located in beautiful Spain

Life in Spain

Embarking on one of our Norwegian-speaking jobs means experiencing the unparalleled beauty of Spain. With its world-famous historical landmarks, year-round sunshine, and crystal-clear Aegean waters, Spain offers an exceptional quality of life that perfectly balances professional growth with personal leisure. Whether you are exploring the bustling streets of Athens or relaxing on a sun-drenched beach, life in Spain is an adventure waiting to happen.

Our full relocation package ensures your move to Spain is stress-free, allowing you to settle in comfortably while enjoying world-class Mediterranean cuisine and local culture. Choosing a career in Spain allows you to join a thriving community of international professionals who have found their home in this vibrant country. Join our team for this Norwegian Speaking Customer Service Agent for Airlines position in Spain and start your new chapter today.

How to Apply

If you are ready to take the next step in your career and join the dynamic aviation industry, we invite you to apply now. Please submit your updated CV, and a member of our recruitment team will contact you to discuss your application for this exciting role. We look forward to hearing from you. Sincerely, The Recruitment Team at Mercier Consultancy Group.

📌 Norwegian Speaking Customer Service Agent for Airlines – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España