Latvian Speaking Customer Service Agent for Public Sector Services

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and bespoke BPO solutions. We bridge the gap between world-class talent and prestigious institutions, ensuring excellence across every professional placement we facilitate.

Job Overview

We are seeking a dedicated professional for the Latvian Speaking Customer Service Agent for Public Sector Services position in Spain, supporting vital government initiatives. This is an exceptional opportunity to join one of the most rewarding Latvian-speaking jobs available, where you will provide high-level assistance within the Government & Public Sector industry.

Key Responsibilities

- Deliver professional and empathetic support to citizens regarding government-related inquiries.
- Ensure all interactions within the Government & Public Sector adhere to strict privacy and data protection standards.
- Navigate complex administrative databases to provide accurate, up-to-date information to the public.
- Maintain a high standard of service quality in every interaction, upholding the reputation of public sector service delivery.
- Collaborate with international teams to streamline communication protocols for Latvian-speaking citizens.
- Document and resolve complex administrative cases while ensuring institutional compliance.
- Act as the primary point of contact for inquiries, facilitating a positive relationship between the state and the public.

Requirements

- Native or fluent Latvian (spoken and written).
- Professional proficiency in English to facilitate cross-departmental coordination.
- Valid EU passport (mandatory).




- Prior experience in high-volume customer service, ideally within the public sector or government-related administration.
- Strong problem-solving skills and the ability to navigate sensitive information with total confidentiality.
- Ability to work in a fast-paced environment while maintaining accuracy in public documentation.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Fully Paid Training on Government & Public Sector protocols.
- Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Monthly Performance Bonus.
- Opportunities for career advancement within our international network.
- And Much More...

Life in Spain

Embark on an incredible career journey with these jobs in Spain, a country that offers an unparalleled quality of life, breathtaking Mediterranean landscapes, and a history that spans millennia. When you secure a Latvian Speaking Customer Service Agent for Public Sector Services position in Spain, you are choosing to work where the climate is sunny and the lifestyle is vibrant and welcoming.

Our fully paid relocation package makes transitioning to life in Spain seamless, allowing you to focus on your new role while enjoying world-renowned culinary experiences and rich cultural heritage. Experience why working in Spain is a top choice for international professionals seeking both career growth and a balanced, high-quality lifestyle.

How to Apply

If you are ready to take the next step in your career with one of the most sought-after Latvian-speaking jobs in the region, we invite you to Apply Now. Join the team at Mercier Consultancy Group and contribute to excellence in the public sector. We look forward to reviewing your application.

📌 Latvian Speaking Customer Service Agent for Public Sector Services – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España