Slovak Speaking Customer Service Agent for Hospitality

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on delivering bespoke career solutions that empower professionals to thrive in new environments, particularly through our exclusive partnerships offering high-quality jobs in Spain.

Job Overview

We are currently seeking a dynamic professional for a Slovak Speaking Customer Service Agent for Hospitality position in Spain. This is a unique opportunity to join an elite team, where you will provide exceptional support to guests in the hospitality industry while enjoying the vibrant lifestyle that makes Slovak-speaking jobs in Spain so highly sought after.

Key Responsibilities

- Deliver premium customer support to travelers and hotel guests within the integral hospitality industry.
- Assist guests with booking modifications, inquiries, and resolution of service-related concerns via phone, email, and chat.
- Maintain a high standard of professional communication, ensuring every guest feels valued and heard.
- Collaborate with international hospitality teams to streamline reservation processes and improve guest experiences.
- Utilize company-specific reservation platforms to ensure accuracy in all hospitality transactions.
- Represent our premium hospitality clients by providing empathetic, solution-oriented service in the Slovak language.
- Contribute to the continuous improvement of service workflows to elevate industry standards.

Requirements

- Native or fluent Slovak (spoken and written) is absolutely essential for this role.
- Professional proficiency in English to communicate within our diverse international team.
- Valid EU passport or a valid work permit for Spain.




- A genuine passion for the hospitality industry and a commitment to customer excellence.
- Strong problem-solving skills and the ability to work in a fast-paced environment.
- Previous experience in hospitality or customer service is considered a significant advantage for this Slovak Speaking Customer Service Agent for Hospitality position in Spain.

What We Offer

- Highly competitive monthly salary with additional performance-based bonuses.
- Two extra salaries per year (13th and 14th salary), a standard benefit for high-quality jobs in Spain.
- Comprehensive, fully paid initial training to set you up for success.
- Full private health insurance coverage.
- Fully Paid Relocation Package, including flight tickets, airport transfer, and initial hotel accommodation upon arrival.
- Opportunities for professional growth and international career progression within the hospitality sector.

Life in Spain

Choosing to relocate for one of our Slovak-speaking jobs means embracing the legendary Mediterranean lifestyle. Spain offers an unparalleled quality of life, where ancient history meets a modern, cosmopolitan energy. You will enjoy year-round sunshine, stunning coastal landscapes, and a culture that celebrates the art of living well, making Spain the perfect destination for both your professional and personal growth.

Beyond the career benefits, life in Spain is defined by world-renowned culinary experiences, a welcoming social environment, and a relaxed pace of life. Whether you are exploring the historical landmarks or relaxing on the beach, living in Spain provides an enriching experience for expatriates. Join our team and start your new chapter in sunny Spain today.

How to Apply

If you are ready to take the next step in your career and join a leading consultancy, we encourage you to click Apply Now to submit your application. Our recruitment team at Mercier Consultancy Group is eager to review your profile and discuss this exciting opportunity with you.

📌 Slovak Speaking Customer Service Agent for Hospitality – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España