Latvian Speaking Customer Service Agent for Airlines

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We take pride in our bespoke approach to career advancement, ensuring that every candidate finds a role that aligns with their professional aspirations and lifestyle goals.

Job Overview

We are currently seeking an exceptional professional for a Latvian Speaking Customer Service Agent for Airlines position in Spain. This is a unique opportunity to join the thriving aviation industry, providing premium support to travelers while enjoying the Mediterranean lifestyle through our exclusive jobs in Spain programs.

Key Responsibilities

- Provide high-level customer support in Latvian for passengers navigating international flight schedules and airline services.
- Assist travelers with flight bookings, cancellations, re-routing, and ancillary service management.
- Troubleshoot baggage inquiries and resolve passenger grievances with a focus on aviation service standards.
- Coordinate with ground staff and flight operations to ensure seamless travel experiences for airline customers.
- Maintain detailed logs of passenger interactions within our specialized airline CRM software.
- Educate passengers on airline loyalty programs, travel insurance, and safety regulations.
- Contribute to the excellence of the aviation industry by maintaining high satisfaction scores and response quality.

Requirements

- Native or fluent Latvian (spoken and written) for our Latvian-speaking jobs.
- Professional proficiency in English to navigate internal systems and international aviation protocols.
- Valid EU passport (mandatory).




- Customer-centric mindset with a passion for the aviation and travel industry.
- Exceptional problem-solving abilities and the capacity to remain calm under pressure in a fast-paced environment.
- Willingness to relocate to Spain and embrace this exciting career chapter.

What We Offer

- Competitive Monthly Salary
- Two extra salaries per year (13th and 14th salary bonus)
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided)
- Comprehensive, fully paid training on airline industry standards and proprietary systems
- Full Private Health Insurance
- Modern, professional working environment in Spain
- And Much More...

Life in Spain

Choosing to pursue one of our Latvian-speaking jobs in Spain means more than just a career step; it is an invitation to embrace a vibrant culture under the Mediterranean sun. Spain offers an unparalleled quality of life, where historic heritage meets modern coastal living, providing a perfect backdrop for your professional journey.

With our comprehensive relocation package, starting your new life in Spain is seamless and stress-free. From enjoying world-renowned culinary experiences to spending your weekends exploring islands or ancient ruins, Spain offers a lifestyle that balances hard work with exceptional well-being. Join our team and discover why this Latvian Speaking Customer Service Agent for Airlines position in Spain is the top choice for international professionals.

How to Apply

If you are ready to take your career to the skies and join a general industry leader, we invite you to click the Apply Now button to submit your CV. Our team at Mercier Consultancy Group looks forward to reviewing your application and discussing your future in the beautiful surroundings of Spain.

📌 Latvian Speaking Customer Service Agent for Airlines – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España