Slovenian Speaking Customer Service Agent for Medical Devices

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating career-defining opportunities for multilingual professionals seeking to elevate their careers in dynamic environments.

Job Overview

We are currently seeking candidates for the Slovenian Speaking Customer Service Agent for Medical Devices position in Spain, a role that combines linguistic expertise with critical healthcare support. This is an exceptional opportunity to join a high-impact team, contributing to the delivery of essential medical device guidance within the thriving landscape of jobs in Spain.

Key Responsibilities

- Provide expert support to healthcare professionals and patients regarding medical device operation and troubleshooting.
- Maintain high service standards while managing inquiries via phone, email, and live chat in Slovenian.
- Ensure compliance with strict healthcare industry protocols and data privacy regulations at all times.
- Act as a primary point of contact for technical assistance, ensuring the effective utilization of healthcare technology.
- Document all interactions accurately within the internal database to ensure seamless case management.
- Collaborate with international teams to share insights and improve customer experiences within the healthcare sector.
- Stay updated on the latest medical device specifications to provide precise and professional technical guidance.

Requirements

- Native or fluent Slovenian (spoken and written) is mandatory for this role.
- Strong command of the English language to facilitate international communication.
- Valid EU passport is required for all applicants.
- Previous experience in customer service,



ideally within the healthcare or medical devices industry.
- Strong problem-solving skills and the ability to explain complex technical medical information clearly.
- A commitment to professionalism, empathy, and patient-centric support.

What We Offer

- Competitive Monthly Salary with regular performance-based increases.
- Two extra salaries per year (13th and 14th salary) to support your financial growth.
- Monthly Performance Bonus for achieving key service KPIs.
- Fully Paid Relocation Package (flight, initial hotel stay, and transfer assistance).
- Comprehensive, fully paid initial training in medical device systems and protocols.
- Full health insurance coverage as part of our commitment to your well-being.
- A modern, supportive work environment for those seeking premium Slovenian-speaking jobs.

Life in Spain

Embracing one of our Slovenian-speaking jobs in Spain means enjoying a world-class lifestyle characterized by stunning Mediterranean weather and a rich, vibrant culture. Spain offers a perfect balance between a high-paced international career and a relaxed, sun-drenched environment, making it an adecuado destination for professionals looking to advance their career.

Beyond the professional benefits, living in Spain provides access to world-renowned cuisine, historic landmarks, and a quality of life that is truly unmatched. With a seamless transition provided by our relocation package, you will quickly find that Spain is a welcoming home where you can enjoy local traditions and modern amenities, further solidifying why this Slovenian Speaking Customer Service Agent for Medical Devices position in Spain is a career-defining choice.

How to Apply

If you are a motivated professional ready to take the next step in the healthcare industry, we invite you to apply now. Join the team at Mercier Consultancy Group and embark on your new adventure in the Mediterranean. We look forward to reviewing your application.

📌 Slovenian Speaking Customer Service Agent for Medical Devices – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España