Latvian Speaking Customer Service Agent for Online Marketplace

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing and BPO services, we pride ourselves on facilitating career-defining opportunities for professionals seeking international growth.

Job Overview

We are currently scouting for a talented individual to join our client as a Latvian Speaking Customer Service Agent for Online Marketplace position in Spain. This is a unique opportunity to advance your career within the fast-paced retail industry, providing exceptional support in an environment that values professional excellence and personal growth.

Key Responsibilities

- Provide high-quality support to customers of a leading online marketplace, ensuring a premium shopping experience.
- Assist with inquiries related to order tracking, product returns, and payment processes within the retail sector.
- Resolve complex consumer issues with empathy and professionalism to maintain high satisfaction ratings.
- Collaborate with cross-functional teams to streamline retail customer journey operations.
- Process feedback and provide insights to improve online and offline retail service standards.
- Handle high-volume customer communications across multiple channels including chat, email, and telephone.
- Ensure all retail transactions and customer data are handled in compliance with privacy regulations.

Requirements

- Native or fluent Latvian (spoken and written).
- Valid EU passport (mandatory).
- Excellent communication skills and a passion for the retail industry.




- Proficiency in English for training and internal reporting purposes.
- Previous experience in retail, customer service, or online marketplaces is considered a significant asset.
- Ability to work in a multicultural, dynamic team environment.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Monthly Performance Bonus.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Fully Paid Training programs to ensure your success in one of the most exciting Latvian-speaking jobs.
- Comprehensive Health Insurance and private coverage.
- And Much More, including team-building events and career development support in Spain.

Life in Spain

Embarking on a career path via our jobs in Spain offers an unparalleled quality of life. Spain is renowned for its world-famous Mediterranean climate, rich cultural heritage, and vibrant social scene, making it the perfect destination for those seeking both professional development and personal discovery. When you move to Spain, you will be welcomed by a landscape of ancient history combined with modern cosmopolitan energy.

Your relocation to Spain will be seamless thanks to our comprehensive support, allowing you to settle in and explore the legendary local cuisine and coastal beauty immediately. Join our growing community of international professionals in Spain and enjoy an incredible work-life balance while building your expertise in the retail sector.

How to Apply

If you are ready to take the next step in your career with this Latvian Speaking Customer Service Agent for Online Marketplace position in Spain, click Apply Now to send us your CV. We look forward to guiding you through this exciting transition. Sincerely, the recruitment team at Mercier Consultancy Group.

📌 Latvian Speaking Customer Service Agent for Online Marketplace – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España