Norwegian Speaking Customer Service Agent for Pet Care Industry

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We pride ourselves on our white-glove service, ensuring that professionals seeking jobs in Spain find a seamless transition into rewarding career paths within the customer support services industry.

Job Overview

We are currently seeking a passionate individual to join our client's team as a Norwegian Speaking Customer Service Agent for Pet Care Industry position in Spain. This is an exceptional opportunity for an animal lover to provide premium support in the customer support services industry, ensuring that pet owners receive the guidance and care they deserve.

Key Responsibilities

- Deliver high-quality customer support services via phone, email, and chat for a leading pet care brand.
- Assist customers with product inquiries, order tracking, and account management with a focus on empathy and efficiency.
- Maintain a deep knowledge base of pet health and nutrition products to provide accurate recommendations.
- Resolve customer complaints and issues professionally to ensure a high level of customer satisfaction.
- Document all interactions accurately within our CRM system to track and optimize service quality.
- Collaborate with international team members to share best practices in the customer support services industry.
- Champion the brand voice, ensuring all communication remains friendly, helpful, and professional.

Requirements

- Native or fluent Norwegian (spoken and written).




- Professional proficiency in English to collaborate with our diverse team.
- A genuine passion for animals and the pet care industry.
- Valid EU passport (mandatory).
- Prior experience in customer support services or retail is considered a strong asset.
- Tech-savvy with the ability to navigate multiple software platforms simultaneously.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary bonus).
- Monthly Performance Bonus to reward your dedication and results.
- Fully Paid Relocation Package (flight, transfer, and hotel provided upon arrival).
- Fully Paid Training programs to ensure your success in the pet care sector.
- Comprehensive Health Insurance and other corporate benefits.
- A vibrant, multicultural workplace environment in beautiful Spain.
- And Much More...

Life in Spain

Embarking on your career with one of our Norwegian-speaking jobs means embracing the stunning Mediterranean lifestyle that Spain is famous for. From the warm, sun-drenched beaches to the rich history and vibrant nightlife, Spain offers an unparalleled quality of life for international professionals.

Beyond the professional growth, you will enjoy the exquisite local cuisine and the welcoming culture that makes Spain a top destination for expats. With our fully covered relocation package, starting your new journey in Spain is easy, stress-free, and designed to help you settle into your new home quickly and comfortably.

How to Apply

If you are ready to take the next step in your career and join our dynamic team in the pet care industry, we invite you to apply now. Simply click the link below to submit your CV, and a representative from Mercier Consultancy Group will reach out to discuss your application.

📌 Norwegian Speaking Customer Service Agent for Pet Care Industry – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España