Slovenian Speaking Customer Service Agent for Gaming Industry

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We take pride in our bespoke approach to career development, ensuring that every candidate finds their perfect match within our exclusive network of general partners.

Job Overview

We are currently seeking a dynamic individual for our Slovenian Speaking Customer Service Agent for Gaming Industry position in Spain. This role is a unique opportunity to combine your passion for gaming with a professional career, providing world-class support to players in a fast-paced Esports environment while enjoying the vibrant lifestyle of Spain.

Key Responsibilities

- Act as the primary point of contact for gamers in Slovenia, addressing inquiries related to accounts, gameplay, and technical issues.
- Maintain high levels of customer satisfaction by resolving gaming-related support tickets with efficiency and expertise.
- Stay updated on the latest industry trends within the Gaming & Esports sector to provide informed and relevant assistance.
- Collaborate with internal teams to flag technical bugs or recurring player concerns to improve the overall gaming experience.
- Provide real-time support via chat, email, and social media channels for a diverse gaming community.
- Uphold the brand’s professional reputation by ensuring all communications are aligned with our high-quality service standards.
- Contribute to a positive, collaborative culture within one of the most exciting, fast-growing jobs in Spain.

Requirements

- Native or fluent Slovenian (spoken and written).
- Valid EU passport (mandatory).
- Passion for the Gaming & Esports industry,



with a genuine interest in player engagement.
- Exceptional communication skills and the ability to solve complex problems under pressure.
- Previous experience in a customer service environment is highly preferred, though not mandatory.
- Ability to thrive in a remote work environment while remaining connected to the team.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Fully Paid Training.
- Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Spain.
- Monthly Performance Bonus.
- Excellent growth opportunities within one of the top Slovenian-speaking jobs in Europe.
- And Much More...

Life in Spain

Relocating for the Slovenian Speaking Customer Service Agent for Gaming Industry position in Spain offers more than just a job; it offers a lifestyle upgrade. Spain is famous for its 300 days of sunshine, stunning Mediterranean coastlines, and a rich historical culture that welcomes expats with open arms. When you accept one of our premier jobs in Spain, you gain the opportunity to explore ancient ruins, relax on world-class beaches, and enjoy an incredibly vibrant social scene.

Your transition is fully supported by our comprehensive relocation package, making the move to Spain seamless and stress-free. From the exquisite local gastronomy to the affordable cost of living, life in Spain is an experience that balances professional growth with unmatched personal happiness. Start your new chapter today by choosing one of the best Slovenian-speaking jobs in Spain.

How to Apply

Are you ready to elevate your career within the global Gaming & Esports sector? We encourage all qualified applicants to click "Apply Now" to join our elite team at Mercier Consultancy Group. We look forward to reviewing your application and helping you start your journey in Spain.

📌 Slovenian Speaking Customer Service Agent for Gaming Industry – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España