Slovak Speaking Customer Service Agent for Logistics & Shipping

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in identifying excellence for complex general operations, ensuring our candidates find the most rewarding opportunities for professional growth in the vibrant market of jobs in Spain.

Job Overview

We are seeking a detail-oriented professional for a Slovak Speaking Customer Service Agent for Logistics & Shipping position in Spain to join a fast-paced global supply chain team. This role is perfect for someone passionate about international trade and customer relations who is looking to advance their career while enjoying a premium lifestyle in the Mediterranean.

Key Responsibilities

- Manage end-to-end customer inquiries regarding international logistics, shipping routes, and supply chain timelines.
- Coordinate with warehouse teams and freight partners to ensure timely resolution of delivery issues.
- Provide high-quality support to Slovak-speaking clients, maintaining the professional standards of the company.
- Track and trace shipments while proactively communicating status updates to stakeholders in the logistics network.
- Document all supply chain interactions in the CRM system to improve future operational efficiency.
- Troubleshoot complex shipping documentation and customs clearance queries with precision.
- Collaborate with internal departments to streamline distribution processes and enhance the overall client experience.

Requirements

- Native or fluent Slovak (spoken and written) skills are mandatory for this role.
- Valid EU passport is required for relocation and employment purposes.
- Strong interest in the Logistics & Supply Chain industry and international shipping operations.




- Exceptional communication and conflict-resolution skills in a professional business setting.
- Proficiency in computer systems and the ability to multitask in a fast-paced environment.
- Previous experience in customer service or logistics is considered a significant advantage for these Slovak-speaking jobs.

What We Offer

- Competitive Monthly Salary with a transparent performance-based structure.
- Fully Paid Training program to master logistics software and industry standards.
- Comprehensive Health Insurance and additional corporate benefits.
- Fully Paid Relocation Package including flights, airport transfer, and initial hotel accommodation.
- Monthly Performance Bonus to reward your dedication and results.
- Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
- And Much More: Career progression opportunities and a global work culture.

Life in Spain

Starting your career in Spain offers more than just professional development; it provides an unparalleled quality of life. Spain is world-renowned for its stunning coastline, mild Mediterranean climate, and a culture that perfectly balances ambition with leisure. Whether you are exploring historical sites or enjoying the vibrant social life, living in Spain is a life-changing experience.

Our comprehensive relocation package makes your transition to Spain seamless and stress-free. From the moment you arrive, you will enjoy the warmth of the Greek sunshine, world-class gastronomy, and a friendly, welcoming environment. Join the growing community of expats who have chosen to advance their careers in Spain and enjoy a superior work-life balance.

How to Apply

If you are ready to take the next step in your career with this Slovak Speaking Customer Service Agent for Logistics & Shipping position in Spain, we want to hear from you. Click the "Apply Now" button below to submit your CV and our talent acquisition team at Mercier Consultancy Group will review your profile promptly. We look forward to helping you start your new chapter in Spain!

📌 Slovak Speaking Customer Service Agent for Logistics & Shipping – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España