Slovenian Speaking Customer Service Agent for Public Sector Services

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in the integral talent market, we pride ourselves on delivering bespoke staffing solutions within the dynamic Government & Public Sector industry.

Job Overview

We are currently seeking dedicated professionals for the Slovenian Speaking Customer Service Agent for Public Sector Services position in Spain. This critical role involves acting as a bridge between public institutions and citizens, ensuring that administrative and government services are delivered with the highest standards of professional excellence.

Key Responsibilities

- Provide high-quality assistance to citizens regarding complex Government & Public Sector administrative procedures.
- Maintain accurate records and handle sensitive documentation in accordance with strict public sector data protection regulations.
- Resolve inquiries related to public services through phone, email, and digital chat channels in native-level Slovenian.
- Collaborate with international teams to ensure standardized service delivery across various public service projects.
- Navigate government-mandated systems and portals to guide users through necessary bureaucratic processes efficiently.
- Provide constructive feedback to enhance the service protocols of our public sector client projects.
- Maintain a professional demeanor while navigating high-volume requests during peak administrative periods.

Requirements

- Native or fluent Slovenian (spoken and written) is mandatory for this role.
- Valid EU passport is required to facilitate your relocation for these exclusive jobs in Spain.
- Strong communication and empathetic interpersonal skills suitable for public sector engagement.
- Proficiency in computer systems and digital communication tools.
- A commitment to professionalism,



confidentiality, and reliability in a high-stakes government environment.
- Previous experience in customer-facing roles is highly valued, though not strictly required.

What We Offer

- Competitive Monthly Salary with a transparent performance-driven compensation structure.
- Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary) guaranteed.
- Fully Paid Training programs to ensure your success in the Government & Public Sector.
- Comprehensive Health Insurance and additional social benefits.
- Fully Paid Relocation Package (including flight tickets, airport transfer, and hotel accommodation).
- Lucrative Monthly Performance Bonus to reward your commitment and excellence.
- The opportunity to join a professional community of experts in Slovenian-speaking jobs in Europe.

Life in Spain

Embarking on one of our Slovenian-speaking jobs means embracing the vibrant lifestyle that only Spain can offer. From the golden beaches and historic landmarks to the world-renowned Mediterranean climate, Spain provides an unparalleled quality of life for international professionals looking to balance their career with deep cultural enrichment. With over 300 days of sunshine annually, your time off will be as rewarding as your professional development.

Beyond the weather, Spain serves as a perfect hub for those seeking a welcoming and social atmosphere. Our comprehensive relocation package ensures you transition smoothly into your new life, allowing you to focus on enjoying the exquisite local cuisine, the warm hospitality of the locals, and the historical beauty of your new home. Join the Mercier Consultancy Group team today and secure your place in a fulfilling role within Spain.

How to Apply

If you are a talented professional seeking an exciting career move, we invite you to apply for the Slovenian Speaking Customer Service Agent for Public Sector Services position in Spain. Please click 'Apply Now' to submit your CV and begin your journey with Mercier Consultancy Group. We look forward to reviewing your application.

📌 Slovenian Speaking Customer Service Agent for Public Sector Services – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España