Slovenian Speaking Customer Service Agent for Online Payments

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier general talent and industry-leading corporations. As experts in high-stakes recruitment, we specialize in identifying exceptional candidates for the most prestigious opportunities, including specialized Slovenian-speaking jobs in Spain.

Job Overview

We are currently looking for a talented professional to join our client's team as a Slovenian Speaking Customer Service Agent for Online Payments position in Spain. In this dynamic FinTech role, you will be at the forefront of digital financial solutions, providing high-level support and security assurance to customers navigating the modern payments landscape.

Key Responsibilities

- Provide expert assistance to Slovenian-speaking users regarding online payment transactions, account management, and FinTech platform features.
- Ensure the highest standards of security and regulatory compliance when managing sensitive financial data and customer inquiries.
- Effectively troubleshoot payment failures, authorization issues, and digital wallet integration queries for a premium client base.
- Maintain clear and professional communication through chat, email, and telephone to resolve account-related disputes promptly.
- Contribute to the continuous improvement of the FinTech user experience by identifying common customer pain points and reporting trends.
- Stay updated on the latest financial technology updates, security protocols, and international payment standards.
- Collaborate with cross-functional teams to ensure seamless financial operations and service excellence for all Slovenian-speaking users.

Requirements

- Native or fluent Slovenian (spoken and written) is mandatory for this role.
- Professional proficiency in English to collaborate within our international team environment.




- Valid EU passport or a valid work permit for Spain.
- Proven interest or experience in the FinTech, Banking, or E-commerce payment sectors.
- Strong digital literacy and the ability to navigate multiple financial software platforms simultaneously.
- A client-focused mindset with excellent problem-solving skills and a high degree of emotional intelligence.

What We Offer

- Competitive Monthly Salary with a transparent career progression path.
- 2 Extra Salaries Per Year (13th and 14th salary) in accordance with local labor laws.
- Monthly Performance Bonus linked to service excellence and KPIs.
- Fully Paid Relocation Package (flight to Spain, airport transfer, and hotel accommodation upon arrival).
- Fully Paid Initial Training covering both FinTech systems and soft skills.
- Comprehensive Health Insurance and additional corporate benefits.
- A vibrant international work environment in one of the most exciting hubs for jobs in Spain.

Life in Spain

Embracing a new chapter in Spain offers a unique blend of ancient history, stunning Mediterranean beaches, and a thriving modern business culture. As you settle into your new life in Spain, you will enjoy a world-renowned climate and a lifestyle that celebrates work-life balance, making it an ideal destination for those pursuing international career goals.

Beyond the professional growth, Spain provides an exceptional quality of life with its world-famous culinary scene, hospitable culture, and affordable cost of living. By accepting this Slovenian Speaking Customer Service Agent for Online Payments position in Spain, you gain more than just a job; you gain an immersive Mediterranean experience that defines the excellence we stand for at Mercier Consultancy Group.

How to Apply

If you are ready to elevate your career and join a dynamic FinTech leader in a beautiful setting, we encourage you to click 'Apply Now' to submit your CV. Our team at Mercier Consultancy Group is eager to review your application and assist you in securing your next professional milestone among the top jobs in Spain.

📌 Slovenian Speaking Customer Service Agent for Online Payments – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España