Norwegian Speaking Customer Service Agent for Healthcare

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in the European BPO sector, we specialize in facilitating career transitions that offer professional growth and exceptional life experiences for those seeking high-quality jobs in Spain.

Job Overview

We are currently looking for empathetic professionals to join our team in a Norwegian Speaking Customer Service Agent for Healthcare position in Spain. This role is a vital link in the integral healthcare network, providing essential support and guidance to patients and healthcare providers through professional communication and expert industry knowledge.

Key Responsibilities

- Provide high-quality support to patients and healthcare professionals via phone, email, and chat.
- Manage healthcare-related inquiries with strict adherence to patient confidentiality and data protection regulations.
- Resolve technical and service-related issues within the healthcare ecosystem efficiently and professionally.
- Maintain detailed and accurate records of all customer interactions in the company database.
- Collaborate with international teams to ensure seamless service delivery across the healthcare sector.
- Contribute to a positive patient experience by demonstrating empathy and clarity in all communications.
- Participate in ongoing training to stay updated on medical service protocols and industry standards.

Requirements

- Native or fluent Norwegian (spoken and written) is mandatory for this role.
- Valid EU passport or a valid work permit for Spain.
- Previous experience in customer service, ideally within the healthcare, pharmaceutical, or wellness industry.
- Strong command of English for international team communication.




- Ability to maintain a calm and professional demeanor in high-pressure healthcare scenarios.
- Tech-savvy with the ability to navigate multiple healthcare management software systems simultaneously.

What We Offer

- Highly competitive monthly salary with 13th and 14th salaries paid as annual bonuses.
- Comprehensive monthly performance bonus based on quality and service KPIs.
- Fully Paid Relocation Package, covering your flight to Spain, airport transfer, and initial hotel accommodation.
- Full, paid training program covering all necessary healthcare industry protocols.
- Comprehensive private health insurance coverage.
- A vibrant, multicultural work environment and the opportunity to build a career in one of the most exciting Norwegian-speaking jobs in Europe.
- Ongoing professional development and clear pathways for internal promotion.

Life in Spain

Choosing to work in Spain offers an unparalleled lifestyle characterized by over 300 days of sunshine, stunning Mediterranean beaches, and a rich historical landscape. When you secure one of our Norwegian-speaking jobs, you are not just advancing your career; you are embracing a life defined by the warmth, culture, and hospitality that makes Spain a top destination for international professionals.

Beyond the professional benefits, living in Spain allows you to enjoy world-renowned cuisine and a relaxed, vibrant social scene. Our relocation package ensures your transition to Spain is stress-free, allowing you to focus on settling into your new home while enjoying the unique beauty and high quality of life that Spain has to offer.

How to Apply

If you are ready to elevate your career and experience the best of the Mediterranean, we invite you to click "Apply Now" to submit your application. Join our team at Mercier Consultancy Group and take the next step in your professional journey as a Norwegian Speaking Customer Service Agent for Healthcare in Spain.

📌 Norwegian Speaking Customer Service Agent for Healthcare – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España