Icelandic Speaking Customer Service Agent for AI & Technology

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We specialize in elevating careers by placing professionals into high-impact roles, such as the Icelandic Speaking Customer Service Agent for AI & Technology position in Spain, ensuring a seamless transition and professional growth.

Job Overview

We are seeking a tech-savvy professional to join the vibrant Information Technology (IT) sector in Southern Europe. As an Icelandic Speaking Customer Service Agent for AI & Technology, you will provide cutting-edge support to users, acting as a bridge between complex AI solutions and the Icelandic market.

Key Responsibilities

- Deliver premium technical support to users regarding AI-driven applications and software solutions.
- Troubleshoot and resolve IT-related inquiries via phone, email, and live chat in Icelandic.
- Maintain comprehensive knowledge of emerging AI technologies to provide accurate and innovative assistance.
- Document technical issues and provide feedback to the engineering team for continuous product improvement.
- Ensure high levels of customer satisfaction by managing technical escalations with professionalism and efficiency.
- Collaborate with cross-functional teams within the Information Technology industry to enhance user experience.
- Stay updated on the latest software trends, making this one of the most exciting Icelandic-speaking jobs currently available.

Requirements

- Native or fluent Icelandic (spoken and written) is mandatory for this role.
- Valid EU passport is required for all candidates applying for these jobs in Spain.
- Strong passion for the Information Technology (IT) sector and an interest in AI innovation.
- Exceptional communication skills and the ability to simplify technical jargon for the end-user.
- Comfortable working in a remote-ready environment while maintaining peak performance standards.
- Professionalism,



adaptability, and a proactive approach to problem-solving.

What We Offer

- Competitive Monthly Salary plus performance-based incentives.
- Full-time position with 14 salaries per year (includes 13th and 14th salary bonuses).
- Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation provided).
- Comprehensive professional training programs within the Information Technology sector.
- Monthly Performance Bonus structure to reward your dedication and results.
- Private health insurance and full access to local employment benefits in Spain.
- An exciting career path in one of the most sought-after Icelandic-speaking jobs in Europe.

Life in Spain

Embrace the Mediterranean lifestyle when you relocate for our Icelandic Speaking Customer Service Agent for AI & Technology position in Spain. Spain offers a unique blend of ancient history, stunning coastal landscapes, and a vibrant modern culture that is perfect for expatriates. Living in Spain means enjoying over 300 days of sunshine, world-class gastronomy, and a laid-back lifestyle that makes it the adecuado destination for those seeking a high quality of life while pursuing professional jobs in Spain.

Our full relocation package ensures your move to Spain is effortless and stress-free. From the moment you arrive, you will experience the warmth of the Greek people and the energy of a thriving international professional hub. Whether you are exploring the islands or enjoying the buzzing tech scene in Athens, moving to Spain provides an unparalleled personal and professional adventure. Discover why so many professionals choose Spain as their new home and join our expanding team today.

How to Apply

If you are ready to elevate your career and join a global leader in the IT industry, we encourage you to click 'Apply Now' to submit your application. Join the Mercier Consultancy Group team and take the next step in your professional journey with our Icelandic Speaking Customer Service Agent for AI & Technology position. We look forward to reviewing your profile.

Sincerely,
The Recruitment Team at Mercier Consultancy Group

📌 Icelandic Speaking Customer Service Agent for AI & Technology – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España