Icelandic Speaking Customer Service Agent for Online Marketplace

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class opportunities across Europe. We take pride in our ability to facilitate seamless career transitions, offering unparalleled support for those seeking professional growth through our exclusive Icelandic-speaking jobs and international placement services.

Job Overview

We are currently looking for a talented professional to join our team as an Icelandic Speaking Customer Service Agent for Online Marketplace position in Spain. This role is ideal for a candidate passionate about the retail industry who wants to elevate their career by providing exceptional support in one of the most exciting job markets in Europe.

Key Responsibilities

- Deliver high-quality customer support for a leading global online marketplace within the retail sector.
- Assist customers with inquiries regarding orders, returns, and product availability via phone, email, and live chat.
- Manage retail client interactions with a focus on problem-solving and maintaining brand loyalty.
- Provide expert guidance on online and offline retail shopping experiences to Icelandic-speaking consumers.
- Collaborate with internal departments to resolve complex post-purchase issues efficiently.
- Maintain detailed records of customer feedback to help improve the retail service quality.
- Stay updated on the latest retail trends and platform features to offer accurate information to all users.

Requirements

- Native or fluent Icelandic (spoken and written).
- Professional proficiency in English.
- Valid EU passport (mandatory).




- Strong passion for the retail and e-commerce industry.
- Excellent communication and interpersonal skills.
- Ability to adapt to a fast-paced environment and prioritize tasks effectively.

What We Offer

- Competitive Monthly Salary.
- 2 Extra Salaries Per Year (13th and 14th salary).
- Monthly Performance Bonus included.
- Fully Paid Training programs to ensure your success.
- Comprehensive Health Insurance coverage.
- Fully Paid Relocation Package (flight, transfer, hotel provided).
- And Much More, including vibrant social activities in Spain.

Life in Spain

Securing one of our jobs in Spain means more than just a new career; it means embracing a lifestyle defined by Mediterranean sunshine, rich history, and a welcoming culture. Working in Spain offers an incredible work-life balance, allowing you to enjoy world-class beaches and local cuisine during your time off. There is truly no better place to combine professional ambition with a high quality of life than in beautiful Spain.

Our fully paid relocation package makes your transition to Spain seamless, taking care of all logistical burdens so you can focus on your new role. From the moment you arrive in Spain, you will be part of a supportive expat community that makes settling into your new home an unforgettable experience. Embrace the opportunity to build a general career in one of the world's most sought-after destinations.

How to Apply

If you are ready to start your journey as an Icelandic Speaking Customer Service Agent for Online Marketplace position in Spain, we want to hear from you. Click "Apply Now" to submit your application and join the Mercier Consultancy Group network today. We look forward to helping you take the next step in your professional journey.

📌 Icelandic Speaking Customer Service Agent for Online Marketplace – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España