Latvian Speaking Customer Service Agent for Online Payments

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with top-tier organizations across Europe. We pride ourselves on facilitating career growth while providing our partners with the high-caliber professionals they need to excel in the competitive global market.

Job Overview

We are currently seeking a motivated professional for a Latvian Speaking Customer Service Agent for Online Payments position in Spain, set within the dynamic and rapidly evolving FinTech industry. This is an exceptional opportunity to join a general leader, advance your career, and enjoy the Mediterranean lifestyle through our comprehensive support for jobs in Spain.

Key Responsibilities

- Provide high-level support for online payment inquiries, ensuring a seamless user experience within the FinTech ecosystem.
- Manage secure transactions and resolve payment-related disputes with accuracy and efficiency.
- Offer professional guidance to Latvian-speaking clients regarding digital wallets, mobile banking features, and payment processing protocols.
- Maintain detailed records of customer interactions within our CRM systems to ensure compliance with financial security standards.
- Collaborate with cross-functional teams to identify and resolve complex technical payment issues.
- Uphold the highest standards of data protection and privacy in line with European FinTech regulations.
- Deliver consistent, high-quality service to ensure client retention and satisfaction.

Requirements

- Native or fluent Latvian (spoken and written).
- Valid EU passport (mandatory).
- Previous experience in customer service or the financial/FinTech sector is highly preferred.




- Strong proficiency in English for international team communication.
- A proactive problem-solver with an interest in the digital banking and payments sector.
- Excellent communication and digital literacy skills.

What We Offer

- Competitive Monthly Salary plus 13th and 14th salary bonuses.
- Monthly Performance Bonus tailored to your success.
- Fully Paid Training on FinTech systems and internal processes.
- Comprehensive Health Insurance and other corporate perks.
- Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival).
- A vibrant career path for those seeking Latvian-speaking jobs in an international environment.
- And Much More...

Life in Spain

Choosing to pursue jobs in Spain offers an unparalleled quality of life, where ancient history meets a modern, vibrant lifestyle. You will enjoy the world-renowned Mediterranean climate, beautiful coastal landscapes, and a social culture that embraces both work-life balance and high-energy city living. Spain is the perfect destination for professionals looking to combine a career in the FinTech industry with an enriching personal experience.

Beyond the professional benefits, Spain offers a diverse culinary scene and a welcoming expat community. Our relocation support ensures that your transition to life in Spain is seamless, allowing you to focus on your new role while exploring everything this historic and sunny country has to offer. Join our team and secure one of the most rewarding Latvian-speaking jobs in Europe.

How to Apply

If you are ready to elevate your career and join a forward-thinking FinTech organization, we encourage you to click 'Apply Now' to submit your application for this Latvian Speaking Customer Service Agent for Online Payments position in Spain. We look forward to discussing your potential at Mercier Consultancy Group.

📌 Latvian Speaking Customer Service Agent for Online Payments – Work Remote In Spain (España)
🏢 Mercier Consultancy
📍 España